Traffic and Secure Services Network SRE Manager

About the job

The Apple Services Engineering group is looking for a Senior Manager committed to lead our Site Reliability Engineering (SRE) team dedicated to our Traffic, Load Balancing and Secure Networking at Apple. Whether you’re thinking Site or Service, this SRE organization has ownership of it all. The team is working very closely with the development team to create the next generation of load balancers at Apple and the securitization of all network connections. Apple is a very large company and the challenges are many working with a variety of groups at Apple all looking for the highest availability, efficiency and performance possible.

As the Senior Manager you will help shape the future of load balancing working with teams in Canada and the United States. You will have a proven ability to solve problems whether they require a rapid response or a long term strategy. You will know when to make a critical decision or gain cross functional consensus.

Responsibilities

• Building software and systems to manage services and applications through automation
• Deployment, support and monitoring of existing and new products and configurations
• Measurement and optimization of service performance
• Explore and evaluate new technologies and solutions to push our capabilities forward and solve tomorrow’s problems, not just today’s

Minimum Qualifications

• 8 years of traffic management experience
• 10 years of software engineering or reliability engineering experience
• Bachelor of Science in relevant engineering disciplines

Preferred Qualifications

• Track record of building and running high-performance teams
• Advanced experience with programming and/or scripting languages (Golang, Python, Java, bash)
• Experience with DevOps tools, processes, and culture
• Strong knowledge in Traffic (LB/GSLB/TLS) technologies and troubleshooting tools
• Demonstrated ability to deliver solutions that are easily maintainable, understandable, and diagnosable
• Able to write clear and consumable documentation
• Strong communication skills and ability to work effectively across multiple business and technical teams
• Demonstrated ability to deliver results on time with high quality
• Extensive experience leading customer facing systems in a high uptime 24/7 environment
• Passionate about leading a global 24/7 engineering organization
• A consistent track record of automation
• Lifelong learner who furthers diversity of thought in their approach to management

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $254,400 and $381,600, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

EEO Statement

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

Accessibility

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Application Deadline

Apple accepts applications to this posting on an ongoing basis.