Market Engineer I - Corporate (Las Vegas)

About the job

Caesars Entertainment is looking for an experienced IT Market Engineer I to ensure the stability, integrity, and efficient operation of the inhouse information systems that support the eight Las Vegas casino properties and back-office administration. This is achieved by monitoring, maintaining, supporting, and optimizing all networked software and associated operating systems. The Market Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues regarding IT systems, hardware, and software.

Responsibilities

• Monitor LV IT Operations ticketing queue and ensure issues are prioritized and appropriately assigned to team members.
• Act as SME on various casino operating systems.
• Perform server and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies.
• IT Lead for corporate or property-based projects.  Plan and coordinate project schedules, goals and milestones and make project assignments for IT equipment installations / deployments.
• Drive reliable and best practice technical solutions to complex problems.
• Train and provide guidance to junior team members.
• Adhere to Gaming Control Board standards.

Qualifications

• Strong understanding of Casino Technologies
• Strong understanding of ticketing software such as Service Now
• Experience with POS (point of sale) devices
• Familiarity with incident handling techniques and processes
• Must possess excellent verbal and written skills
• Experience with monitoring systems
• CompTIA’s A+, Network or Security (preferred but not required)
• Solid scripting skills (e.g., shell scripts, Perl, Ruby, Python)
• Ability to lift to 40 pounds
• Ability to walk 3+ miles a day through casino properties

ADDITIONAL REQUIREMENTS

• Must have the ability to obtain and maintain any required Gaming licenses. NV gaming required.
• This is not a remote work position

About Us

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”.  If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

Additional Information

• Job Identification: 91012
• Job Category: Information Technology
• Job Schedule: Full time