ERP Sales Analyst - North Carolina

About the job

Job Description A leading manufacturing organization is seeking an experienced ERP Sales Analyst to support a multi-year ERP transformation initiative. This role will serve as the functional expert for Sales and Customer Service business processes, working closely with stakeholders and technical teams to design, implement, and optimize solutions within Microsoft Dynamics 365 Finance & Supply Chain Management (D365 FSCM).

This is a highly visible position supporting critical business operations including Quote-to-Cash, Sales & Marketing, Pricing Management, and Rebate Management. The ideal candidate will have deep functional and configuration experience within D365 FSCM and will be responsible for driving business process improvements, gathering requirements, supporting testing efforts, and ensuring successful user adoption.

Work Arrangement: This role requires candidates to be onsite three days per week in either Clemmons, NC or Mocksville, NC. Required Skills & Experience

• Bachelor's degree in Information Technology, Computer Science, Business, Supply Chain Management, or a related field

• 7+ years of experience as an ERP Analyst, Business Analyst, or Functional Consultant

• Extensive hands-on Microsoft Dynamics 365 Finance & Supply Chain Management (D365 FSCM) experience is required

• Strong experience supporting:

• Quote-to-Cash

• Sales & Marketing

• Rebate Management

• Pricing Management

• Deep understanding of D365 FSCM configuration, workflows, security, reporting, and solution design

• Proven ability to gather business requirements, perform gap analyses, and translate requirements into scalable ERP solutions

• Experience collaborating with technical teams on integrations, customizations, and process improvements

• Strong analytical, troubleshooting, and problem-solving abilities

• Excellent communication and stakeholder management skills

• Experience supporting enterprise ERP implementations and business transformation initiatives

Desired Skills & Experience

• Microsoft Dynamics 365 Finance & Supply Chain Management certification
• Experience with Microsoft Power Platform, including Power BI and Power Automate
• Knowledge of Azure services and enterprise architecture principles
• Experience integrating D365 FSCM with Salesforce, EDI platforms, or other enterprise applications
• Experience supporting large-scale ERP modernization programs
• Ability to manage multiple priorities and workstreams simultaneously

What You Will Be Doing Daily Responsibilities

• Partner with Sales and Customer Service teams to understand current-state processes and identify opportunities for improvement
• Lead requirements gathering sessions and document functional business requirements
• Configure and optimize D365 FSCM functionality to support Sales and Customer Service operations
• Conduct process assessments and recommend best-practice solutions leveraging standard D365 capabilities
• Collaborate with development and integration teams on customizations, workflows, and third-party system integrations
• Develop and execute testing strategies, including user acceptance testing and defect resolution
• Support deployment activities and provide post-go-live production support
• Create training materials and lead end-user training sessions
• Drive continuous improvement initiatives and evaluate new D365 FSCM capabilities for business value
• Serve as the primary liaison between business stakeholders and technical teams throughout the project lifecycle

The Offer

• Opportunity to play a key role in a large-scale D365 FSCM transformation
• High-visibility position supporting Sales and Customer Service leadership
• Collaborative environment with significant impact on business process modernization
• Hybrid work schedule with three days onsite in North Carolina

You will receive the following benefits:

• Medical Insurance
• Dental Benefits
• Vision Benefits
• Paid Time Off (PTO)
• 401(k)

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.