Director of Software Engineering - Digital Identity & Credential Trust Architecture

About the job

If you are a software engineering leader ready to take the reins and drive impact, we’ve got an opportunity just for you.

As a Director of Software Engineering at JPMorganChase within Card & Connected Commerce, you lead a technical area and drive impact within teams, technologies, and projects across departments. Utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex projects and initiatives, while serving as a primary decision maker for your teams and a driver of innovation and solution delivery.

Job responsibilities

• Set the technical direction and engineering roadmap for identity and credential trust architecture, aligned with Chase business, product, and security requirements.
• Lead technical contributions to relevant industry standards-setting organizations on credentials, trust, assurance, privacy, and lifecycle controls.
• Develop reference architectures and reference engineering implementations for issuer and verifier trust, holder binding, credential verification, and assurance evaluation.
• Define patterns for credential status, expiration, revocation, key rotation, trust metadata, and lifecycle management.
• Engineer privacy-preserving approaches to credential presentation, including selective disclosure, data minimization, and mitigation of unnecessary correlation.
• Establish explicit distinctions among credential claims, identity evidence, authentication assurance, and authorization decisions.
• Build threat models, verification components, and automated tests addressing replay, substitution, compromised keys, and incorrect trust assumptions.
• Partner with product architects and engineers to apply credential trust capabilities to identity, commerce, and payment use cases, while product teams retain production delivery and operational ownership.
• Maintain traceability between specifications, Chase requirements, trust architecture decisions, and engineering implementations.
• Lead cross-functional technical delivery, mentor technologists, and return implementation and operational findings to standards development.

Required qualifications, capabilities, and skills

• Formal training or certification in software engineering concepts and 10+ years of applied experience, including 5+ years leading technologists to anticipate and solve complex technical challenges.
• Deep experience in identity security, credential systems, public-key infrastructure, or federated trust architecture.
• Strong understanding of digital signatures, cryptographic verification, key management, trust relationships, and credential lifecycle controls.
• Practical experience implementing credential verification, trust evaluation, identity assurance, or comparable security capabilities.
• Ability to distinguish identity, authentication, credential evidence, and authorization in architecture and implementation.
• Demonstrated delivery of working software, reference architectures, security test assets, and technical documentation.
• Experience with secure distributed systems, APIs, and cloud-native engineering.
• Ability to communicate complex trust and privacy decisions and resolve requirements across product, engineering, cybersecurity, and other accountable stakeholders.

Preferred qualifications, capabilities, and skills

• Experience with federation protocols, credential issuance and presentation standards, verifiable credentials, or selective-disclosure mechanisms.
• Experience with wallet security, holder binding, trust chains, credential status, and verifier policy.
• Contributions to trust frameworks, industry specifications, interoperability programs, or open-source security implementations.
• Experience applying privacy and assurance requirements in financial services or another regulated environment.
• Experience hiring, developing, or mentoring engineering talent.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Additional Information

• Job Identification: 210802958
• Job Category: Software Engineering
• Posting Date: 2026-10-29
• Job Schedule: Full time
• Locations: 8181 Communications Pkwy Bldg F, Plano, TX, 75024, US ()
• Base Pay/Salary: New York,NY $204,250.00-$285,000.00