Senior Software Engineer (Backend), Retail & Marcom Engineering

About the job

“Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something.”

Carrier Services team under Retail and Marcom Engineering (IS&T), builds the platform that connects Apple's online and retail experiences with wireless carriers, enabling customers to activate devices, select plans, and complete purchases. Our services support millions of customer transactions and integrate with major carriers worldwide.

As a Software Engineer on the Carrier Services team, you'll build and support the backend services that power device activation and carrier experiences across Apple's online and retail channels. You'll work across the full development lifecycle, from design and implementation to testing, release, and production support. Working closely with carrier partners and cross-functional teams, you'll help deliver reliable, seamless experiences for customers around the world.

What You'll Be Doing

You'll design, develop, and maintain scalable backend services and APIs that support order management, pricing, and device activation. You'll work with engineering, QA, product, and carrier partners to solve complex problems, improve service performance and reliability, and troubleshoot issues in production. You'll also contribute to technical design discussions, review code, and help strengthen engineering practices across the team.

Responsibilities

• Design and build scalable backend services and APIs that support device activation, plan selection, pricing and order management with major carriers
• Develop, test and deploy high-quality features across the full lifecycle, from technical design through release and production support
• Integrate with carrier systems and internal Apple platforms, translating carrier requirements into reliable, well-documented solutions
• Troubleshoot and resolve production issues, using logs and monitoring to find root causes and prevent them from recurring
• Improve the performance, reliability and maintainability of existing services, including order, pricing and fulfillment flows
• Collaborate with product managers, QA engineers, program managers and carrier partners to define requirements and deliver on schedule
• Review code and contribute to design discussions, helping set engineering standards and mentor teammates
• Write and maintain automated tests, documentation and runbooks so services stay easy to operate and support

Minimum Qualifications

• 5+ years proven experience developing software in a professional capacity
• 2+ years proven experience with Java, including proficiency in concurrency, memory management, and performance optimization techniques
• Experience building production applications with the Spring ecosystem (e.g. Spring Boot, Spring MVC, Spring Security, Spring Data, Spring Cloud, etc.), including proficiency in dependency injection, auto-configuration, reactive programming with WebFlux, and designing microservices using Spring-based patterns
• Experience in API design and implementation, including proficiency in RESTful API principles, gRPC, GraphQL, contract-first design (e.g. OpenAPI/Swagger, Protobuf, etc.), API versioning strategies, gateway patterns, rate limiting, and designing APIs for backward compatibility and long-term evolution
• Experience with message-driven and event-driven architectures, including proficiency in messaging systems (e.g. Kafka, RabbitMQ, ActiveMQ, etc.), event sourcing, CQRS patterns, and designing reliable asynchronous communication between distributed services
• B.S. in Computer Science, Computer Engineering, or a related technical field, or equivalent professional work experience

Preferred Qualifications

• Experience using relational (e.g. Oracle, Postgres, MySQL, etc.) and NoSQL (e.g. Cassandra, MongoDB, etc.) databases, including proficiency in schema design, query optimization, performance tuning (e.g. execution plan analysis, indexing strategy, and query rewriting)
• Solid knowledge of networking concepts, protocols, and infrastructure (e.g. HTTP/HTTPS, TCP/IP, CDN, load balancing, edge computing, DNS, Zero Trust architecture, etc.)
• Experience implementing authentication and authorization systems, including proficiency in identity protocols (e.g. OAuth2, OIDC, SAML, JWT, etc.), single sign-on (SSO) architectures, role-based and attribute-based access control (RBAC/ABAC), and integration with identity providers and directory services
• Comfortable using CI/CD tools to build, test, deploy, and release containerized software applications on cloud-based Kubernetes (e.g. AWS EKS, GCP GKE, Azure AKS, etc.)
• Experience with caching strategies and in-memory data technologies (e.g. Redis, Memcached, Hazelcast, Ehcache, etc.), including proficiency in cache invalidation patterns, distributed caching architectures, and session management for high-throughput applications

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $184,700 and $324,800, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

EEO Statement

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

Accessibility

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Application Deadline

Apple accepts applications to this posting on an ongoing basis.