Cost Revenue Analyst

About the job

Vapi (/ˈVɑːpi/):

• Voice AI that resolves, not transfers

• Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life

• Trusted by 1 million developers building the future of voice agents

• Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised

• Try talking to Vapi now!

Cost Revenue Analyst

Vapi (/ˈVɑːpi/):

• Voice AI that resolves, not transfers

• Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life

• Trusted by 1 million developers building the future of voice agents

• Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised

Try talking to Vapi now!

Why We’re Hiring

You'll own cost-of-revenue analysis end to end - helping us understand and improve gross margin and unit economics across our usage-based infrastructure.

What you'll do

30 Days: Foundation & Discovery

• Track and analyze COGS / cost of revenue and gross margin: Gain a comprehensive understanding of current margin profiles.

• Analyze cloud / infrastructure / inference / telephony costs: Deconstruct the primary cost drivers to identify trends, outliers, and initial areas for investigation.

60 Days: Building & Collaboration

• Build cost-per-minute and cost-per-call models and unit economics: Develop granular models that link infrastructure consumption directly to revenue-generating activity.

• Partner with Engineering on infrastructure cost optimization: Collaborate on actionable improvements to lower unit costs based on the data models built in the previous month.

90 Days: Strategy & Forecasting

• Forecast COGS in the operating plan: Apply historical data and efficiency learnings to create accurate, reliable future cost projections.

• Support gross margin reporting and variance analysis for leadership: Provide executive visibility into margin performance, explaining drivers of variance to inform strategic business decisions.

Who You Are

• 4–8 years in FP&A or cost / financial analysis

• Comfort with unit economics and analyzing cloud / infrastructure costs

• Strong Excel / financial modeling skills

• High attention to detail and comfort working cross-functionally

• Experience at an infrastructure-heavy or usage-based company a nice to have

• Familiarity with cloud cost tooling and data / BI tools a nice to have

Why Vapi:

• Generational impact: Build the human interface for every business

• Ownership culture: 70% of the company are previous founders

• Kind team: The founders, Jordan and Nikhil, are Canadians

• Tier-1 Investors: YC, KP seed, Bessemer Series A

What We Offer:

• Real stake: We offer a competitive salary and excellent equity ownership

• Comprehensive health coverage: medical, dental, and vision plans

• Team love: We love hanging out, and we do quarterly off sites

• Flexible time off: take what you need

• More: catered meals, transportation, gym, and a $10k annual L&D budget

• Salary Range: $165,000 - $185,000

Vapi is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive team.