Student Financial Specialist

About the job

Pay Band Information

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

Be a Tar Heel!

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit

The Office of the University Cashier reports to the Treasury Services Director and is part of the Finance and Operations Division. The office serves as the central office for the collection and reporting of University revenues. The responsibilities of the office include billing, collection, monitoring and reporting of tuition & fees, other departmental charges and campus based loans, which include Federal and University long-term and short-term loans. The office is the regulatory authority for ensuring that University revenues are invested in interest bearing accounts in a timely manner in accordance with Federal and State Laws.

Position Summary

Hybrid: This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station.

The Student Financial Specialist is a non-supervisory Accounting Technician position supporting the University Cashier Office. Reporting to the Operations Manager, the position is responsible for tuition waiver processing and reporting, University-wide credit card reconciliation, coordination of outside scholarships, financial analysis and reporting, and customer service.

Minimum Education and Experience Requirements

High school diploma or equivalency and one year of experience in accounting work; or equivalent combination of training and experience.

Management Preferences

• Experience using PeopleSoft or a comparable enterprise financial or student information system.
• Experience with accounts payable processing, including reviewing documentation, entering or validating transactions, resolving discrepancies, and maintaining accurate records.
• Experience in process accounting and in bookkeeping or accounting clerical work within an accounting office.

Special Physical/Mental Requirements

Ability to work accurately with detailed financial records and confidential student information; manage recurring deadlines and seasonal volume; analyze and resolve discrepancies; communicate clearly with students, families, campus departments, and external organizations; and maintain concentration while balancing multiple priorities in a customer-facing office environment.

Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.