Business Manager - Division Student Success - UTK

About the job

The Business Manager serves as a key member of the Division of Student Success Finance and administrative team and is responsible for the oversight, coordination, and management of financial and business operations across the division. This position provides leadership in financial reporting, internal controls, budget administration, accounts payable and receivable functions, operational processes, and compliance with university policies and procedures.

Responsibilities

Financial Oversight, Reporting, and Compliance •    Prepare monthly, quarterly, annual, and ad hoc financial reports. •    Provides oversight of financial operations, including ledger reconciliations, auditing, transaction review, and internal controls. •    Review financial documentation and transactions for accuracy and compliance. •    Respond to auditor and external inquiries. •    Serve as a backup financial approver for divisional departmental managers. •    Review and approve select DASH workflow transactions. •    Manage DASH Finance/ERP and operations access requests. •    Complete required university compliance and other annual reports.

Accounts Payable and Accounts Receivable Management •    Supervise Accounts Payable and Accounts Receivable staff. •    Oversee invoices, contracts, reimbursements, deposits, and journal entries. •    Monitor outstanding receivables and collection activities. •    Resolve payment, billing, and account-related issues.

Administrative and Operational Management •    Coordinate divisional business operations and administrative processes. •    Maintain oversight of inventory management and equipment tracking. •    Coordinate office logistics, space planning, and operational support activities. •    Develop and maintain standard operating procedures. •    Serve as a backup School Certifying Official for the Veterans Business Administration department. •    Attend meetings, conferences, and workshops to represent the division as required.

Division Business Operations Leadership •    Manage fiscal year-end activities. •    Serve as the day-to-day contact for divisional budget questions and business operations. •    Provide consultation and training on financial policies and procedures. •    Serve as a liaison with university administrative offices. •    Oversee and facilitate the division's technology needs including creating strategic plans, liaising with central OIT when necessary, deploying equipment to staff, and ensuring setup is complete. Supervise a team of interns or students to accomplish the work.

Financial Operations Support •    Assist the Director with annual budget preparation, forecasting, and financial planning. •    Prepare Deferred Revenue and Aged Receivable reports. •    Coordinate vendor registration through PaymentWorks. •    Monitor procurement card reconciliation compliance. •    Investigate and resolve financial discrepancies. •    Financial modeling and forecasting. •    Other duties as assigned.

Qualifications

Required Qualifications

Education:

•  Bachelor’s Degree

Experience:

•  2+ years fiscal management experience in a university setting

•  Extensive experience with Microsoft Office Suite

•  Progressively more responsible experience in higher education financial administration and planning

• Knowledge, Skills, Abilities:

•  Strong analytic, finance, and budget management skills

•  Ability to prioritize and manage complex projects in a fast-paced environment maintaining attention to detail and accuracy

•  Excellent leadership, administrative and problem-solving skills

•  Ability to research and analyze financial information and make appropriate recommendations and projections

•  Strong interpersonal, time management, communication and organizational skills

•  Knowledge of Microsoft Office Suite

•  Proficient ability with spreadsheets, databases and accounting software

•  Knowledge of accounting principles

•  Understanding of grants accounting and restricted gift accounts

Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.

Preferred Qualifications

Education:

•  Master’s Degree

Experience:

•  Experience in Banner (student information system) and Taleo (HR system)

•  Experience with Oracle (DASH)

•  Experience in Enrollment Management, Student Success or Student Life

•  Experience with financial modeling and analysis Active CPA Certificate

Knowledge, Skills, Abilities:

•  Working knowledge of SAP or equivalent software

•  General knowledge of enrollment management, admissions cycle and financial aid/scholarships

•  Knowledge of university fiscal and human resource policies

Work Location

• Location: Knoxville, TN

• Onsite

Compensation and Benefits

• UT market range: MR11
• Anticipated hiring range: Minimum $70,000
• Find more information on the UT Market Range structure here
• Find more information on UT Benefits here

Application Instructions

To express interest, please submit an application with the noted below attachments. To be assured of full consideration, completed applications with all requested materials should be submitted.

• Resume

• Cover Letter

• List of 3 Professional References ****

About Us

The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university’s tradition of lighting the way for others through leadership and service.

UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee’s flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy’s largest multidisciplinary laboratory, Oak Ridge National Laboratory.

The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.

UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone.

The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as “Best Employer for New Graduates,” “One of America’s Best Large Employers,” and “Best Workplace for Women,” and has been designated as “Best Place for Working Parents” by Forbes Magazine.

Apply today and join the Tennessee Volunteer community!

Additional Information

• Job Identification: 10420
• Job Category: Financial
• Posting Date: 2026-10-14
• Job Schedule: Full time
• Locations: 1331 Circle Park, Knoxville, TN, 37996, US ()