Manager, Property Tax & Incentives, Shared Services

About the job

Job ID:  529958

CRH's Americas Materials business is the leading provider of building materials in North America. The aggregates, asphalt, ready mixed concrete, paving and construction services we deliver are critical to building our world. Our operations span 45 U.S. states and two Canadian provinces with over 30,000 employees across 1,700 operating locations.

Job Summary

The Property Tax & Incentives Manager provides strategic oversight of property tax compliance, valuation, assessment appeals, and economic development incentive programs. Serving as the primary liaison between CRH Americas Materials and third-party property tax providers, this role ensures outsourced services are delivered accurately, efficiently, and in compliance with applicable laws while maintaining accountability for risk management, tax optimization, and financial performance. The position partners closely with Tax, Finance, Accounting, Operations, and external advisors to support property tax matters related to real estate, business personal property, equipment, and specialized assets across construction materials operations. This role is responsible for maximizing tax savings opportunities, strengthening controls, improving processes, and enhancing the value of outsourced services.

Location

Hybrid 3 days in office.  100% in office during transition.

What Shared Service Does

A Shared Services Center (SSC) centralizes essential business processes, creating streamlined operations, cost efficiencies, and consistent quality. By consolidating areas such as finance, procurement, payroll, and reporting, SSC fosters innovation, supports strategic goals, and enhances organizational effectiveness. SSC’s primary functions include:

• O2C (Order-to-Cash): Ensures smooth revenue processes from customer order to payment.

• R2R (Record-to-Report): Provides accurate financial reporting and robust accounting processes.

• P2P (Procure-to-Pay): Ensures timely payments to vendors and strengthens supplier relationships.

• Center of Excellence: Champions innovation and continuous improvement initiatives.

Shared Services empowers companies to focus on strategic priorities while maintaining operational excellence.

Key Responsibilities

Third-Party Service Provider Management & Oversight

• Serve as the primary point of contact for third-party firms responsible for property tax compliance, valuation reviews, assessment appeals, and incentive administration.

• Oversee outsourced property tax activities to ensure accuracy, completeness, timeliness, and compliance with applicable requirements.

• Establish performance expectations, deliverables, service level agreements (SLAs), and key performance indicators (KPIs) for external service providers.

• Monitor provider performance, filing deadlines, assessment reviews, appeals, tax payments, and incentive reporting requirements.

• Review and challenge third-party recommendations, valuation analyses, and proposed appeal strategies to ensure appropriate outcomes.

• Identify opportunities to improve service provider effectiveness, streamline processes, and maximize the value of outsourced services.

Property Tax Compliance & Risk Management

• Maintain overall accountability for property tax compliance activities performed by third-party service providers across multiple states and local jurisdictions.

• Oversee the preparation and filing of real and business personal property tax returns by external service providers.

• Ensure third-party firms receive accurate and complete financial, fixed asset, and operational information necessary to fulfill compliance obligations.

• Review compliance reports, filing confirmations, tax assessments, and payment schedules to ensure deadlines and requirements are met.

• Coordinate with Accounting and Finance to ensure property tax liabilities, payments, accruals, and related expenses are accurately recorded.

• Monitor property tax compliance risks and work with external providers to resolve filing discrepancies, assessment issues, and potential exposures.

• Establish and maintain internal controls, compliance calendars, and documentation supporting outsourced property tax activities.

• Monitor legislative and regulatory developments affecting property tax obligations and coordinate appropriate responses with external advisors.

Property Valuation, Assessments & Appeals

• Oversee third-party reviews of real and business personal property tax assessments to identify excessive valuations, inaccuracies, and potential tax savings.

• Evaluate recommendations from external consultants regarding property valuations, assessment challenges, and appeal opportunities.

• Review proposed appeal strategies, estimated savings, associated costs, and likelihood of successful outcomes.

• Coordinate with Operations, Finance, and external consultants to obtain supporting information for valuation reviews and appeals.

• Provide oversight of property tax appeals, negotiations, and settlements managed by external service providers.

• Monitor appeal status, deadlines, outcomes, refunds, and realized tax savings.

• Ensure specialized assets, including quarries, mineral reserves, asphalt plants, ready-mix concrete facilities, and heavy equipment, receive appropriate valuation consideration.

• Identify opportunities to improve assessment review processes and property tax optimization strategies.

Economic Development Incentives & Tax Savings

• Oversee third-party service providers responsible for identifying, securing, and administering property tax incentives, exemptions, abatements, and economic development programs.

• Partner with Finance, Operations, and external advisors to evaluate incentive opportunities associated with facility expansions, capital investments, and business development initiatives.

• Review proposed incentive opportunities and assess potential financial benefits, compliance obligations, and associated risks.

• Monitor existing incentive agreements to ensure required investment, employment, reporting, and other commitments are satisfied.

• Maintain visibility into incentive agreements, expiration dates, reporting deadlines, and projected financial benefits.

• Evaluate third-party recommendations to maximize available incentives and minimize potential repayment or clawback exposure.

• Track and report realized tax savings and incentive benefits to management.

• Identify opportunities to enhance coordination between external service providers and internal business stakeholders.

Tax Planning, Reporting & Financial Oversight

• Develop and maintain visibility into property tax liabilities, assessment trends, projected expenses, and tax savings opportunities.

• Partner with Finance and Accounting to support annual property tax budgets, forecasts, and accrual processes.

• Review third-party reports and analyses to identify trends, potential risks, and opportunities to reduce property tax expense.

• Evaluate property tax implications of acquisitions, divestitures, facility expansions, closures, and asset transfers in coordination with external advisors.

• Develop management reporting and KPIs to measure property tax compliance performance, appeal results, incentive benefits, and service provider effectiveness.

• Monitor property tax refunds, assessment reductions, and realized savings to ensure benefits are appropriately recorded and reported.

Process Improvement & Shared Services Integration

• Establish standardized processes and internal controls for managing outsourced property tax and incentive activities.

• Develop and maintain standard operating procedures (SOPs) governing property tax compliance oversight, assessment reviews, appeals, and incentive tracking.

• Partner with Accounting, Fixed Assets, IT, and external service providers to improve data quality, reporting, and information exchange.

• Identify opportunities to automate property tax data collection, reporting, reconciliations, and compliance monitoring.

• Support the integration of property tax processes into the Shared Services operating model.

Collaboration & Business Partnership

• Serve as the internal subject matter expert for property tax and incentive matters.

• Partner with Indirect Tax, Accounting, Finance, Operations, Legal, and external advisors to support organizational objectives.

• Provide guidance to business stakeholders regarding property tax requirements, assessment issues, and incentive opportunities.

• Coordinate property tax matters associated with acquisitions, divestitures, capital projects, and operational changes.

• Support tax transformation initiatives and continuous improvement efforts.

• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business, Economics, Real Estate, or related field.

• Minimum 5 years of experience in property tax, tax consulting, compliance management, or related disciplines.

• Strong knowledge of real and personal property tax compliance, valuation methodologies, assessment appeals, and incentive programs.

• Experience managing third-party service providers, consultants, or outsourced tax functions.

• Ability to evaluate technical recommendations, identify tax savings opportunities, and manage tax-related risk.

• Experience in asset-intensive industries such as manufacturing, mining, construction materials, or industrial operations preferred.

• Knowledge of fixed asset accounting, depreciation, ERP systems (SAP preferred), and property tax reporting requirements.

• Advanced Excel, analytical, project management, communication, and stakeholder management skills.

• Professional certifications such as CPA, CMI, or similar credentials preferred.

What CRH Offers You

• Highly competitive base pay

• Comprehensive medical, dental and disability benefits programs

• Group retirement savings program

• Health and wellness programs

• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

CRH Americas Materials Inc. is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability

CRH is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.