Claims Support Staff

About the job

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 1 day per week.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join us as a Unit Specialist. The position requires the following, but is not limited to:

• Regular and predictable attendance in meeting a defined work schedule of 8:00 a.m. to 4:30 p.m.
• Effectively communicate with policyholders, claimants, agents and other departments through verbal and/or written correspondence.
• Accurately enter assigned source documents.
• Interpret and apply verbal and/or written instructions, manuals, and policies.
• Maintain records and/or policy files according to established guidelines.
• Assists in developing reports and/or prepares requests for reports.
• Assists with other duties as assigned within the department or elsewhere on request.​

Desired Skills & Experience

• High school education or its equivalent is preferred
• Above average communication skills (written and verbal)
• Organize and interpret data
• Ability to handle multiple assignments

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

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