Director of Hotel Financial Operations

About the job

Would you like to work for a 30-year iconic brand known worldwide for its commitment to luxury well-being? At Miraval Austin Resort and Spa, balance, mindfulness, and care are not just words—they are the way we live and work every day. Set within a beautiful natural environment, Miraval is a luxury well-being destination where guests are invited to reconnect with themselves through transformative experiences, personalized care, and thoughtfully designed programs.

Here, your career development and well-being go hand in hand. You’ll be supported by colleagues who value empathy and respect, with opportunities for professional training and leadership growth, and access to our fitness center, hiking trails, and well-being programs. This is more than a job—it’s an opportunity to align your career with a life in balance while helping create an exceptional luxury well-being experience.

If you’re seeking a place where you can feel inspired, valued, and empowered to make a difference, we invite you to explore this opportunity as our Director of Hotel Financial Operations.

The Director of Hotel Financial Operations serves as the functional leader of the hotel’s finance and accounting operations, overseeing financial reporting, accounting integrity, internal controls, financial planning, and the execution of hotel financial processes.

This position leads the hotel’s Accounting department, ensuring accurate and timely reporting, effective fiscal management, and compliance with Hyatt corporate standards and applicable regulatory requirements. The role serves as the primary on-property financial resource for hotel leadership and collaborates with the Area Director of Finance, who provides strategic financial oversight and support to the hotel’s Executive Leadership Team.

Key Responsibilities

Financial Reporting and Accounting Operations

• Lead the hotel’s financial reporting and accounting functions, ensuring accurate, complete, and timely financial information.

• Direct the monthly financial close, including journal entries, general ledger reconciliations, supporting schedules, and financial statement preparation.

• Oversee the preparation, review, and submission of monthly, quarterly, and annual financial reports in accordance with Hyatt standards.

• Review financial results, investigate material variances, and provide analysis and commentary on hotel performance.

• Manage general ledger accounting, accounts payable, accounts receivable, income audit, payroll accounting, and cash management.

• Oversee financial systems administration, inventory accounting, and accounting process improvements.

Financial Planning and Performance Management

• Lead the preparation of annual operating budgets, forecasts, and financial projections.

• Partner with department leaders to evaluate performance, manage expenses, and identify opportunities for revenue enhancement and operational efficiency.

• Prepare and present financial results, significant variances, and key performance trends during monthly financial reviews.

• Provide timely, actionable analysis to support operational and business decisions.

• Identify financial risks, recommend corrective actions, and support initiatives that improve profitability and financial performance.

Internal Controls and Compliance

• Maintain effective internal controls and ensure compliance with Hyatt financial policies, SOX requirements, and applicable accounting standards.

• Identify control deficiencies and implement corrective actions to strengthen financial processes.

• Lead the annual financial audit process, including preparation and review of reconciliations, audit schedules, and supporting documentation.

• Coordinate auditor requests and ensure timely resolution of audit findings.

• Provide functional oversight of Purchasing and Receiving, ensuring compliance with procurement policies, inventory controls, and established financial procedures.

Department Leadership and Business Partnership

• Direct the daily operations of the Accounting department, establishing priorities, assigning responsibilities, and ensuring effective execution of financial processes.

• Lead recruitment, training, coaching, performance management, and professional development for Accounting colleagues and applicable Purchasing and Receiving staff.

• Serve as the primary on-property resource for financial reporting, accounting practices, and financial controls.

• Partner with the General Manager, Executive Committee, and department leaders to promote financial accountability and informed decision-making.

• Lead financial reporting initiatives, special projects, and process improvements that enhance operational effectiveness.

• Foster a culture of collaboration, accountability, continuous improvement, and service excellence.

• Hospitality or Accounting degree preferred

• 2 years or more of progressive Accounting experience, preferably in a hotel

• Experience supervising Accounting staff members

• Prior MICROS, ADP/Enterprise, Kronos, and Hyatt systems (Opera and PMS) expertise desired

• Must be an advanced user of Microsoft Word and Excel

• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds

• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line

• Clear concise written and verbal communication skills in English

• Must have excellent organizational, administrative and problem-solving skills

• Flexible schedule; may occasionally be required to work evenings, weekends, holidays, etc.

We offer excellent benefits:

iAm Days to spend a paid 8 hours experiencing Miraval, twice per year* Up to $1000 in Wellbeing or Tuition Reimbursement for personal and professional growth* Discounted and Complimentary Hyatt Hotel nights* Medical, Prescription, Dental and Vision Insurance on 30th day of employment* 401K with company match* Generous Paid Time Off program* Paid Family Bonding Time and Adoption Assistance* Complimentary daily colleague meals

Employee Stock Purchase Plan* Access to resort facilities including spa services, programs, hiking trails and fitness center *Exact benefit package is contingent on status

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.