Claims Transformation Execution Lead

About the job

We are in search of a Claims Transformation Execution Lead to join our team as we strive for the continuous evolution of our digital products and advance our transformation across claims. This individual, reporting to the VP, Claims Transformation Execution Lead, will be responsible for advancing critical initiatives across our global portfolio, managing project plans and timelines, developing new measurement approaches, and leading strategic work focused on driving the greatest business value. The Claims Transformation Execution Lead will be responsible for providing support across the claims’ portfolio, tracking and creating executive leadership updates and measuring impact of our initiatives.

This role will partner closely with squads, Claims data and business teams to enable collaboration and decision making. Communication, self-organization and management skills are key for the successful execution of daily activities within a dynamic environment receptive to new ideas and trends. In addition to the skills described, this individual will possess a strong financial and technical acumen, having worked closely with financial statements and engineering teams within an agile framework. Insurance industry experience is a plus, as this role will be engaged in projects spanning a variety of business line segments within the Claims Transformation portfolio.

Primary Job Responsibilities:

• Own Global Claims OKR development and reporting
• Support the multi-year Claims Transformation Strategy, including specific initiatives and creation of leadership updates
• Collaborate with cross-functional teams, including Business, Operations and Technology to manage work and ensure priorities are driving highest value
• Partner with Product Owners to understand requirements and with technology to understand cost and effort of implementation
• Help develop quarterly deployment plan, understanding capacity and highest priority deliverables for the quarter
• Exhibit a solid understanding of claims operational and financial reporting metrics and FP&A activities (e.g. budgeting, forecasting, performance analysis)
• Ensure that all initiatives are strategically aligned with the overall business objectives and financial goals of the company, demonstrating clear business value
• Leverage business intelligence tools such as Power BI and aggregate data from multiple sources to develop insights and propose solutions
• Analyze complex business challenges, identify opportunities for operational efficiency and implement solutions that align with business goals
• Drive decision-making and remove impediments to squad’s progress by influencing key stakeholders, and escalating issues appropriately
• Develop and maintain comprehensive project documentation and act as a central point of contact ensuring all stakeholders are engaged, informed and accountable throughout the lifecycle of the project.

Qualifications

• 5+ years experience in insurance, finance, claims, product ownership, portfolio management or strategic execution.
• Ability to identify and clearly summarize business issues and clearly communicate the potential drivers
• Clear attention to detail
• Strong analytical, problem-solving and multi-tasking skills
• Highly effective analytical/problem solving and research skills
• Inherent desire to research new data sources and reporting methodologies
• Ability to maintain progress on multiple tasks and adjust quickly to meet business priorities
• Highly effective communication skills both verbal and written
• Ability to work collaboratively with colleagues, business leaders, and external partners
• Proficient with a variety of business intelligence tools (i.e. Qlik Sense, Microsoft Power Query and Power BI, SQL)

The pay range for the role is $112,200 to $162,800. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program.  Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

About Us

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

Additional Information

• Job Identification: 38269
• Job Category: Claims Optimization and Transformation
• Posting Date: 2026-11-05
• Job Schedule: Full time
• Locations: 2000 Arch Street, Philadelphia, PA, 19103, US ()