About the job

About Our Company

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job Description

As a Hearing Aid Specialist, you will play a key role in supporting patients throughout their hearing care journey. You’ll work closely alongside our audiologists to ensure a seamless and positive patient experience. The Hearing Instrument Specialist is responsible for the identification and rehabilitation of hearing impairment including determining the appropriateness and benefit of amplification. This is an excellent opportunity for someone who is enthusiastic about helping others and enjoys working in a collaborative healthcare setting.

Locations: Florham Park, NJ & Fair Lawn, NJ

Schedule: Full-Time Sign-On Bonus: $5,000

What You’ll Do

Conduct hearing screenings and assist in identifying hearing impairments

Recommend, fit, program, and adjust hearing aid devices based on patient needs

Educate patients on hearing aid use, care, maintenance, and features

Troubleshoot hearing aid devices and perform minor repairs when needed

Support ongoing patient care through follow-up appointments and hearing aid adjustments

Maintain accurate and organized patient documentation

Collaborate closely with audiologists and clinical staff to ensure excellent patient outcomes

Stay informed on the latest hearing aid technology and industry advancements

Promote a welcoming, efficient, and positive patient experience

Required Qualifications

Active State Hearing Aid Specialist License (REQUIRED)

High School Diploma or GED

Previous hearing aid dispensing and patient care experience preferred

Strong interpersonal and communication skills

Experience with hearing aid software, diagnostic equipment, and electronic medical records

Ability to build trust and establish positive relationships with patients, providers, and staff

Strong organizational and problem-solving abilities

Physical Requirements

Ability to sit, stand, walk, bend, reach, and perform repetitive hand movements

Dexterity to handle small hearing aid components and equipment

Ability to move equipment and supplies as needed

Ability to work in a fast-paced clinical environment

#INDOther

Pay Range: $28.51 - $35.63 Hourly

The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position.

About Our Commitment

Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families.  Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.