Certified Medical Assistant (CMA)

About the job

Pay Band Information

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

Be a Tar Heel!

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit

The UNC Adams School of Dentistry Division of Craniofacial and Surgical Care provides a diverse approach to treatment for patients with craniofacial or oral and maxillofacial conditions, including those with multiple or complex oral health problems. The Oral and Maxillofacial Surgery discipline functions within the Adams School of Dentistry and UNC Hospitals and specializes in implant surgery, jaw tumors and disease, trauma surgery, cleft palates, facial cosmetic surgery and much more.

Position Summary

A SIGN-ON BONUS OF $2,000 IS AVAILABLE FOR THE SUCCESSFUL APPLICANT OF THIS POSITION PAID IN TWO INSTALLMENTS WITHIN 12 MONTHS OF HIRE. $1,000 WITHIN 30 DAYS OF HIRE DATE AND $1,000 12 MONTHS AFTER HIRE DATE.

The Certified Medical Assistant (CMA) supports the medical and ambulatory patient care needs of the Oral and Maxillofacial Surgery clinic. This position is responsible for obtaining, reviewing, and documenting clinical information necessary to support safe and effective patient care, including chief complaints, vital signs, current medications, allergies, and relevant medical and surgical histories. The CMA identifies changes or discrepancies in patient-reported information and communicates clinically relevant information to the appropriate provider for review and follow-up.

The position supports continuity of care through accurate electronic health record documentation, coordination of clinical information, patient education, follow-up activities, and communication with patients, providers, and other members of the healthcare team. The CMA reinforces provider-directed instructions and care plans, assists with the coordination of medically complex patients, and supports efficient patient flow throughout the clinic.

The position requires current Certified Medical Assistant (CMA) certification through the American Association of Medical Assistants (AAMA) and applies medical assisting knowledge and established clinical protocols to support the assessment, coordination, and ongoing care of patients within the Oral and Maxillofacial Surgery practice.

Minimum Education and Experience Requirements

Demonstrated possession of the competencies necessary to perform the work. Some positions may require registration as a Nurse Aide by the North Carolina Board of Nursing or certification through the American Association of Medical Assistants (AAMA.)

Management Preferences

1. Current Certified Medical Assistant (CMA) certification through the American Association of Medical Assistants (AAMA).
2. Experience providing medical assisting support in an ambulatory, specialty, surgical, or other clinical healthcare setting.
3. Experience obtaining and documenting patient clinical information, including vital signs, chief complaints, medications, allergies, and relevant medical and surgical histories.
4. Experience using an electronic health record (EHR) system to document patient information, support clinical workflows, and facilitate continuity of care.
5. Demonstrated ability to communicate effectively with patients, providers, and members of an interdisciplinary healthcare team, including the ability to reinforce provider-directed patient education and instructions and appropriately communicate changes or concerns regarding patient information.

Special Physical/Mental Requirements

This position requires frequent movement throughout the clinical environment, including periods of sitting, standing, walking, bending, reaching, and stooping. The employee must have sufficient visual and auditory ability to accurately observe patients, obtain and document clinical information, operate standard medical equipment, and communicate effectively with patients, providers, and other members of the healthcare team. The position requires the ability to remain attentive and respond appropriately in a fast-paced clinical environment, manage multiple patient-care priorities, and maintain accuracy and confidentiality when handling clinical information. The employee may occasionally be required to assist patients with mobility and lift or move supplies and equipment consistent with the requirements of the position.

Position/Schedule Requirements

Exposure to Bloodborne Pathogens, Exposure to Hazardous Materials, Patient care involved

Special Instructions

*****ELIGIBILITY FOR SIGN-ON BONUS

The selected candidate for this position may be eligible for a sign-on bonus. Qualified applicants must apply and be selected from the candidate pool of this posting and meet the State policy following requirements:

****To be eligible for a Sign-on bonus, an individual must not have worked in a probationary, permanent, or time-limited appointment in the last 12 months as an employee in North Carolina state government, including without limitation the judicial system, state executive branch agencies, and the university system in a position subject to the State Human Resources Act.

****A newly hired permanent full time or permanent part-time (more than 20 hours a week) employee are eligible for a sign-on bonus (this will be prorated for employees working more than 20 hours and less than 40 hours per week).

****This SHRA Sign-on Bonus is contingent upon budget and final eligibility determination as of the effective date of hire. All recipients must sign the Pay Back Agreement form. Additional information regarding the SHRA Sign-on Policy can be found **https://oshr.nc.gov/policies/sign-and-retention-bonus-policy

Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.