Supervisor, Patient Access

About the job

We are so glad you are interested in joining Sutter Health!

Organization:

PAMF-Palo Alto Medical Foundation CAD

Position Overview:

Responsible for daily departmental operations, implementing standardized processes and best practices, carrying out the concept of one team, assisting in monitoring compliance with regulatory, accreditation, and safety standards. Monitors every day activities and maintains an effective working relationship with internal and external customers. Collaborates closely with referring physicians, physician office staff, physician liaisons, and all other key department managers impacted by these services.

Job Description:

EDUCATION:

HS Diploma or General Education Diploma (GED)

TYPICAL EXPERIENCE:

• 5 years of recent relevant experience.
• Patient Billing and Insurance experience preferred.
• Prior Authorization experience preferred.

SKILLS AND KNOWLEDGE:

• Solid understanding of medical terminology and insurance.
• Familiarity with general hospital management principles, practices, and procedures.
• Knowledge and understanding of applicable local, state, federal and other laws, regulations and requirements impacting department operations.
• Leadership skills, including team building, and coaching/mentoring with the ability to motivate and engage others.
• Organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service/achieving business results.
• Demonstrates ability to work in a dynamic and fast-paced environment with changing business priorities.
• Ability to work concurrently on a variety of tasks/projects in an environment that may have competing priorities, be high volume, and working with individuals having diverse personalities and work styles.

Job Shift:

Days

Schedule:

Full Time

Days of the Week:

Variable

Weekend Requirements:

Rotating Weekends

Benefits:

Yes

Unions:

No

Position Status:

Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $92,227.20 to $138,340.80 / annual salary

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.