Student Success Support Program Specialist - Full Time

About the job

Job Description

THIS POSITION IS CATEGORICALLY FUNDED – POSITION CONTINGENT UPON CONTINUED FUNDING AND BOARD APPROVAL

BASIC FUNCTION: Under the direction of the area administrator, Student Success Support Program (SSSP) Specialist is responsible for assisting in support related programs, components and activities; assists in the planning, coordination, implementation and delivery of support programs and services associated with the college plans, including the college Student Success and Support Program (SSSP) plan; assists in planning and coordinating of SSSP MIS reporting, follow-up and retention activities for at-risk students including those on probation and dismissal.

Essential Duties Summary

REPRESENTATIVE DUTIES AND RESPONSIBILITIES:

• Performs support functions for student success and support programs; prepares reports and other documents.

• Interprets and implements District/College policies and procedures related to student success and equity and student services programs, including Family Educational Rights and Privacy Act of 1974 (FERPA).

• Provide technical assistance with the Early Alert Program.

• Monitors retention programs and referral services and coordinates follow up services for students.

• Coordinates and provides student success trainings; may organize and participate in outreach efforts.

• Maintains College Student Success and Equity databases; analyzes and produces detailed reports; assists in MIS data reporting.

• Monitor budgets and perform purchasing functions.

• Assists in the development of web pages and online programs for SSSP Core services.

• Works closely with students, staff, faculty, and the public to implement goals and objectives of assigned areas/programs; resolves issues and recommends solutions related to student success.

• May assist with program planning, including serving as a liaison to advisory committees or other outside agencies.

• Provides support for assigned college SSSP Plan activities, which may include required steps for priority enrollment, follow up and retention services, and serving on college committees related to student success.

• Assists in conducting program review and strategic planning for the SSSP programs.

• Participates in recommending and monitoring systems to provide and track support services to new students.

• Provide student support related services training, including but not limited to follow-up and retention data collection processes.

• Attends college, district, and departmental meetings in an effort to assist in ensuring coordination of support services, and follow-up activities.

• Assists in ensuring compliance with and implementation of student services related regulations, policies, and procedures.

• Maintains educational planning regulatory database in order to assist counseling and student services faculty and staff.

• Assist in gathering and maintaining data and statistical information in an effort to ensure appropriate services are provided to students in compliance with district and state regulations, policies, and procedures.

• Serves as college liaison with District Educational Services to update College Educational Requirements, CSU General Education Breadth and I.G.E.T.C. submissions.

• Serves as liaison to CSU for ADT (SB 1440), or other CSU approved statewide transfer program communication.

• Develop and implement SSSP electronic communication campaign & intervention notifications to target SSSP students.

• Prepares announcements, newsletters, and other forms of communication regarding SSSP related events, activities, programs and initiatives for dissemination to college personnel and students.

• Communicates with and advises students to move them through the Steps to Success and core services of SSSP plan.

• May develop, coordinate and conduct transition workshops and activities for entering students coming directly from high school.

• Performs related duties as required.

KNOWLEDGE OF:

• Federal, State and Community College rules and regulations governing Student Success initiatives.

• Electronic data processing systems for reporting purposes.

• PowerPoint to develop retention reports and presentations.

• Customer service delivery methods.

• Correct English usage, grammar, spelling, punctuation and vocabulary.

ABILITY TO:

• Operate a computer and related software to process academic standing, student retention and completion rates.

• Communicate effectively both orally and in writing

• Use interpersonal techniques associated with tact, patience and courtesy

• Train and provide work direction to others.

• Work independently with little direction

• Meet schedules and timelines

• Establish and maintain cooperative and effective working relationships with others

• Read, interpret, apply and explain rules, regulations, policies, and procedures related to assignment

• Plan, organize, and prioritize work

• Understand and follow oral and written instructions

• Prepare and deliver oral and written presentations

• Develop and maintain communication tools and resources, including print and social media.

• Work with Student Services staff, faculty and administration

• Work days, evenings and weekends as required

• Access and use data in student database

• Work confidentially with discretion

Required Qualifications

EDUCATION AND EXPERIENCE: Any combination equivalent to: a Bachelor’s Degree in a related field and two years of experience in student services on a college campus or in a community agency that provides comparable services to students, or diverse community members.

FOREIGN TRANSCRIPTS: Include a U.S. evaluation and translation. Click HERE for a list of acceptable agencies providing foreign transcript services.

Physical Demands

ENVIRONMENT:

Typical office environment

Subject to constant interruptions

PHYSICAL ABILITIES:

Communicating to exchange information

Reading various materials

Dexterity of hands and fingers to operate a computer keyboard

Sitting for extended periods of time

Bending at the waist, kneeling or crouching

Drive to required sites

Reaching overhead, above the shoulders and horizontally.

Lifting moderately heavy objects.

Salary Range

$25.50 - $35.95/Per Hour (Steps 1 -11) Placement will be based on both the candidate's years of experience and educational qualifications.

Benefits Information

Additional Resources:

• Additional Resources: Click here: About The Yuba Community College District ****Click here: Classified Benefits Overview ****Click here: Classified Benefit Summary and Rates ****Click here: Classified Salary Schedule ****Click here: Telework Program

• 1.0 FTE is considered a Full Time Employee

• Public Employee’s Retirement System (PERS): Employee contribution of 8% if PERs Member after year of 2013. If PERS Member before 2013, the employee contribution is 7.5%.

• 20 paid holidays (including extended time off during the winter break).

• 11 days accrued paid vacation days per year (vacation accrual increases over time).

• Accumulate 12 sick days a year.

Special Instructions to Applicants

IMPORTANT INFORMATION: The Student Success Support Program (SSSP) Specialist will primarily focus on supporting Yuba College’s Dual Enrollment Program, helping to establish pathways that promote academic success, personal growth, and educational opportunities for diverse student populations.

APPLICATION INSTRUCTIONS: 1. A complete application requires each section of the online application to be completed. Your application will automatically be disqualified if sections of the application are left blank.

2. DO NOT USE WORDS; “see resume,” or “will provide upon hire.” Please check your application for completeness. The more information you provide about your education and work experience will help your application advance to the search committee review process.

3. DO NOT INCLUDE PHOTOGRAPHS: Self photographs or of any nature. Redact photos from your resume and/or letter of interest or your application will be disqualified.

4. DO NOT INCLUDE: Date of birth, social security numbers, or ids other than what the application requires.

Pre-employment Requirements

1. Education Code §87408.6 states that no person shall be initially employed by a community college district in an academic or classified position unless the person has submitted to an examination (TB test) within the past sixty (60) days to determine that he/she/they is free of active tuberculosis.

2. As a condition of employment, the position you are applying for will require that you provide fingerprints to the local police department. The fee charged by the Department of Justice (DOJ) for the fingerprint report is the employee’s responsibility.

Sponsorship* *The District does not provide sponsorship for authorization to work in the United States. Work authorization should be established at the time of application submission.