Laboratory Services Assistant

About the job

Special Instructions to Applicants

For Applicants Seeking Job Opportunities within the University Internal: Internal applicants will be considered within the first five (5) business days of the posting period. External: External applicants will be considered on the sixth (6) business day of the posting period.

For in-person roles: This is an in-person role, and the successful candidate must be willing to relocate within California, preferably within 25 miles of the (City) Pacific campus.

For online roles: While this is an online position, Pacific’s three campuses are within California and its faculty and staff are mostly California residents. For administrative purposes, California residents are preferred. Out of state hires must be approved either by the Provost and Executive Vice President for Academic Affairs (for academic hires) or by the Chief Financial Officer and Executive Vice President for Finance and Operations.

Sponsorship

This position is not eligible for a visa sponsorship now or in the future.

Primary Purpose

Under the direct supervision of the Manager, Laboratory Services, performs clerical and shipping duties for various clinical and instructional areas.

University of the Pacific recognizes that diversity, equity, and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decision-making that demonstrates awareness of, and responsiveness to, the ways socio-cultural forces related to race, gender, ability, sexuality, socio-economic status, etc. impede or propel students, faculty, and staff.

Essential Functions

• Receive and log incoming laboratory work from students and issue completed cases.

• Package, send, and receive laboratory cases to and from outsource dental laboratories.

• Complete necessary paperwork to process invoices from outsource laboratories. Maintain status reports.

• Issue materials and equipment to students.

• Perform in-house laboratory procedures to include porcelain additions to contacts, stain and glaze porcelain restorations.

• Support the digital technology equipment to include liaising with vendors to facilitate updates, data storage need, consumable, and error resolution in a timely manner.

• Perform all other duties as assigned by the Manager, Laboratory Services, or designee.

Minimum Qualifications

Knowledge of:

• Dental terminology.

• Accepted principles of fixed and removable prosthetics.

• Articulation and its application to the use of various articulators.

• Aesthetics as it applies to various tooth forms in relation to prosthetic construction.

• Dental materials and their applications in fixed and removable prosthetics.Microsoft Word, Excel and in-house e-mail programs.

Ability to:

• Work from written work authorizations.

Experience:

• Minimum of one year in general laboratory experience.

Education:

• High school diploma or equivalent.

• Associate of Science degree in dental technology program and/or comparable experience.

Preferred Qualifications

Experience:

• One-year dental laboratory experience preferred.

Ability to:

• Communicate effectively with faculty, students, staff and outsource laboratories.

• Work with a minimum of supervision.

• Maintain high productivity while maintaining accuracy and close attention to detail.

• Accurately process paperwork for payment of invoices.

Other:

• Experience and sensitivity in working with people of diverse backgrounds and

• cultures.Demonstrated experience in advancing social justice, equity, and inclusion in a

• university setting.

• Ability to engage and integrate culturally responsive practices and knowledge in their work.

Physical Requirements

The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work performed is primarily general office/clerical; requires sitting majority of the working day; occasional standing, walking.

• Occasional lifting of boxes/bins up to 25 pounds.

Background Check Statement

All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening.

AB 810 Misconduct Disclosure Requirement: University of the Pacific complies with California Assembly Bill 810, requiring candidates accepting conditional job offers to disclose any final administrative or judicial findings, ongoing proceedings, allegations, resignations under investigation, or appeals related to sexual harassment or misconduct within the past seven years.