Medical Assistant

About the job

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As a medical assistant on the Health Services team, you'll help keep clinic hours running smoothly by managing patient flow and preparing patients for provider exams. You'll support providers by taking vital signs, drawing blood, performing EKGs, giving injections, and running rapid tests, so appointments stay on time and Progressive employees can return to work as quickly as possible. You'll work closely with clinical staff and front desk teammates in our outpatient clinic to create an efficient, positive patient experience and meet the clinic's daily needs.

Location: Mayfield Village, Ohio

Schedule:  Monday-Thursday: 8:15am-5:00pm.  Friday: 7:15am- 4:00pm

Minimum qualifications

• High School diploma/GED or higher plus a minimum of three years experience as a Medical Assistant in an outpatient clinical setting
• Completion of certified Medical Assisting School/Program with valid certificate from program
• Current Basic Life Support (BLS) certification

Preferred skills

• Experience providing clinical support in a primary care setting.
• Experience performing clinical support tasks, including drawing blood, conducting rapid strep tests, urinalysis, spirometry, EKG testing, obtaining vital signs, and administering injections.
• Experience with electronic medical record (EMR) documentation and utilization, along with strong computer skills, including Microsoft Office Suite (Word and Excel).
• Experience performing administrative duties such as following up on outstanding referrals, creating patient reminders, ordering and stocking supplies, scheduling patient appointments, and preparing charts.
• Demonstrated ability to handle protected health information, with strong customer service and communication skills.

Compensation

• $37,100 - $46,400/year
• Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance
• Onsite gym & healthcare at large locations

Physical requirements and working conditions

The physical requirements and working conditions listed below are representative of those required on the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties and responsibilities.

• As an outpatient health clinic environment, occupational exposure to potentially infectious materials is possible.
• May require lifting < than 20 lbs.

Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Sponsorship for work authorization for foreign national candidates is not available for this position.

We’ll consider qualified applicants with arrest and conviction records. Note that federal law may prohibit individuals with certain felony convictions from working in the insurance industry unless they have obtained the required regulatory authorization.

*For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/  *

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.