Manager, Absence Management

About the job

The Manager, Absence Management leads the team responsible for administering employee absence programs and supporting employees through illness, injury, and other leave-related events. This role oversees the end-to-end absence management process, ensuring a compliant, efficient, and positive employee experience while facilitating successful return-to-work outcomes. In this role, you will provide leadership to a team that administers absence and pay-related services for both management and union employees, including sick leave, leaves of absence, vacation payouts, military differential pay, and wage recovery programs. The role also drives continuous improvement by identifying process and system enhancements, streamlining workflows, strengthening policy effectiveness, and improving employee understanding of absence programs.

This position does not provide employment pursuant to the terms of a STEM OPT Training Plan.

Responsibilities

Core Responsibilities

• Complete ongoing gap analysis, identify areas of improvement, and work with the Nurse Case Management team to implement process and procedure changes.
• Document and update absence management process and procedures to ensure all Company policies and Conor (internal website) are accurate and accessible.
• Troubleshoot escalated Union and Management absence issues and bring to a timely resolution.
• Supervise absence management support staff, including assigning and reviewing work, setting performance expectations, providing coaching and development, and evaluating employee performance.
• Ongoing partnership with the Nurse Case Management unit and other areas of the Employee Wellness Center (EWC).
• Provide timely and responsive guidance and support to employees and managers on absence management policies and procedures.
• Communicate with other Human Resource sections regarding service requests.
• Coordinate administration of NYS Paid Family Leave with TPA.
• Work with Production Support and other IT teams on system related matters and the development and production of Absence reports.
• Participate in team projects and other tasks as assigned.

Qualifications

Required Education/Experience

• Master's Degree in Human Resources, Public Health, or Business or related degree and 4 years' experience or
• Bachelor's Degree in Human Resources, Public Health, or Business or related degree and 6 years' experience or
• Associate's Degree in Human Resources, Public Health, or Business or related degree and 7 years' experience or
• High School Diploma/GED and 8 to 10 years' experience

Relevant Work Experience

• At least 4 years' experience managing a team of direct reports, required.
• Demonstrate an understanding of various Human resources policies, preferred.
• Experience working with union population, preferred.

Skills and Abilities

• Demonstrated analytical skills
• Demonstrated customer service skills
• Excellent organizational skills
• Performs work independently with minimal supervision
• Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.
• Develops and delivers effective presentations
• Ability to simultaneously handle multiple priorities

Licenses and Certifications

• Driver's License Required

Physical Demands

• Sit or stand to answer a phone for the duration of the workday
• Sit or stand to use a keyboard, mouse, and computer for the duration of the workday

Additional Physical Demands

• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.

About Us

Mission Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

Benefits:

We are dedicated to supporting the physical, mental, and financial health of our employees and their families. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

• Rich medical & pharmacy benefits, including vision benefits

• Dental benefits

• Health Savings Accounts

• Health Care and Dependent Care Flexible Spending Accounts

• 401(k) with robust matching

• Employer paid Pension Plan

• Employee Stock Purchase Plan with a generous matching contribution

• State of the art Employee Assistance Program

• Paid Parental Leave

• Generous paid time off plus paid holidays

• Family support: emergency backup child, & elder care assistance

• Social responsibility and volunteer opportunities

• Employee discount program

• Commuter Benefits

• Culture of growth and learning: career development; tuition reimbursement; recognition program

• Life and Long-Term Disability Benefits

*Please be aware that some benefits may not apply to provisional or part-time job titles.

EEO Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.

Technical Difficulty Statement:

For technical issues, please contact us at careerconnect@coned.com

Additional Information

• Job Identification: 1000274
• Job Category: Mgr/Supv
• Posting Date: 2026-10-20
• Apply Before: 2026-10-30
• Job Schedule: Full time
• Minimum Salary: $115,000.00
• Maximum Salary: $155,000.00