Supervisor Compliance & Industry Engagement - Transmission & Substation Services

About the job

• Lead with safety by promoting exposure control for a diverse staff through personal behaviors, knowledge of safe work practices, and active leadership in safety improvement initiatives.

• Provide direct leadership, manage work assignments, and balance resources to ensure proper level of support for all aspects of the Compliance and Industry Engagement team responsibilities; assign and supervise direct report's work assignments and projects to ensure work is covered technically, and completed on schedule.

• Routinely meet with staff members individually to review work assignments, progress on priorities, identify training needs/opportunities and development goals.

• Administer a safe workplace by ensuring staff is engaged and knowledgeable of company safety practices and the Accident Prevention Handbook. Conduct regular safety meetings with direct reports.

• Advocate for and lead initiatives to enhance the compliance and industry engagement processes and procedures.

• Supervising a team of employees responsible for providing oversight to FE regulatory compliance commitments, specifically NERC substation maintenance requirements and state maintenance requirements

• Preparing for and participating in compliance audits, related to PRC-005, conducted by internal resources, consultants or regulator organizations.

• Coordinating with FE IT department on PRC-005 requirements related to protection system communication equipment.

• Reviewing and following up on maintenance orders to identify equipment issues or incomplete documentation.

• Providing ad-hoc training to new personnel on NERC compliance responsibilities.

• Conducting or reviewing Apparent or Root Cause analysis related to compliance issues.

• Oversee Industry Engagement / Participation.

• Overseeing the participation and knowledge transfer from industry groups.

• Ensuring assigned participants are actively involved and engaged with industry entities as identified by this team.

• Managing Industry Engagement systems, such as SharePoint, network assets, or .net application

• Developing and implementing plan(s) for communicating and tracking progress and opportunities to Management.

• Supporting the Operating Experience program including tools, development and implementation.

• Participating in industry meetings to confirm FirstEnergy has a voice in direction of industry.

• Manage the development and modification of FirstEnergy Substation Maintenance Practices.

• Supporting FE storm restoration processes including performing assigned storm roles during significant system disturbances.

• Maintaining a safe workplace for coworkers and community based upon knowledge of exposures, industry regulations, and operating experiences.

• Creating an environment of accountability and a sense of urgency for meeting agreed-upon expectations/deadlines.

• Executing the performance management process by providing feedback and coaching on an ongoing basis throughout the year.

• Actively partnering with staff to assist them in creating priorities, developing goals, assessing progress, and providing meaningful feedback.

• Support communication across business units regarding project needs. Schedule and chair meetings with necessary personnel to review and develop transmission line condition project work scope in preparation for presentation to leadership.

• Support and sustain FirstEnergy as a high performing organization by contributing to excellent organizational performance and promoting FirstEnergy Core Values and Behaviors.

• Must adhere to FirstEnergy's Code of Conduct and industry compliance obligations.

• Willingness to travel throughout organization and service territory and work extended hours, as required.

Qualifications include:

• Bachelor's degree in Business, Finance, Accounting, Economics, Engineering or related discipline required. Advanced degree a plus.
• Position level requires a minimum of 5 years of related work experience. Relevant work experience includes, but is not limited to, any of the following: regulatory compliance, utility experience, substation maintenance, protective relay experience, system planning, database administration, data reporting, and data analysis.
• Management/leadership experience preferred but not required.
• Demonstrated commitment to FirstEnergy's Core Values
• Ability to develop effective working relationships with employees at all levels of FirstEnergy Corp
• Superior written and verbal communication skills; Ability to effectively present complex subject matter to all
• levels of management and to outside stakeholders
• Experience in leading projects, process/project development, planning/analysis, and performance reporting
• is desired.
• Demonstrate a questioning attitude to continue to learn, produce results, and strengthen existing
• relationships
• Model active learning through continuing to develop breadth of knowledge, skills, and perspective
• Deliver quality, accurate work within established deadlines; Coach others in effective decision making
• Effective leadership skills, to communicate with and direct work of others, ensure safety and create
• productive and positive work results.
• A working knowledge of electrical engineering, transmission substation equipment, transmission system
• protection and transmission system operations is preferred.
• Understanding of FirstEnergy's Manual of Operations is preferred.
• A general knowledge of regulatory requirements from both state and federal agencies that impact the
• design, maintenance an operations of transmission and distribution substations is preferred.
• Strong knowledge of electric utility operations and compliance is preferred.
• Strong knowledge of general compliance documentation and audit procedures as well as Regulatory audit
• processes is preferred.
• Strong knowledge of Microsoft Office tools including Microsoft Word, Excel, and PowerPoint.
• Familiarity with either or all is preferred- Cascade / PowerBase / RTS / Energy Delivery Outage Application
• (EDOA) I SAP / PowerBl.

*All employees must have an account to use *a *FirstEnergy computer to apply for jobs. If you do not know if you have an account, please contact the IT Service Desk at 330-315-4357, Option 1 *- 1 for assistance.

About Us

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Additional Information

• Job Identification: 105881
• Job Category: Leadership
• Posting Date: 2026-11-12
• Apply Before: 2027-01-25
• Job Schedule: Full time
• Residence Requirements: Any FE location.
• Referral Bonus Eligible: Yes
• Referral Bonus Amount: $2,000.00