Principal Learning Program Manager, Credential Growth & Experience

About the job

Credential Growth & Portfolio Positioning Strategy Define the multi-year activation and expansion strategy that converts engaged learners into their first credential and grows credentials per learner through stacking, laddering, renewal, and continuation. Establish the shared funnel model and operating boundary for credential growth, defining ownership, handoffs, and success measures across the end-to-end learner journey. Define the messaging architecture and go-to-market communications that scale credential growth and adoption across the company. Drive alignment, decision-making, and commitment across Marketing, Product, Partner, Field, and Operations leadership to execute shared strategy across complex initiatives and competing priorities. Master's Degree or equivalent AND 5+ years experience in learning and development, product marketing, business development, field or sales, customer success, industry, or program/project management, corporate education learning and development OR Bachelor's degree or equivalent AND 7+ years experience in learning and development, product marketing, business development, field or sales, customer success, industry, or program/project management, corporate education OR equivalent experience Track record defining strategy and direction for learner engagement, product growth, portfolio strategy, product marketing, or program management at scale, including driving outcomes in ambiguous environments with accountability for results. Demonstrated ownership of activation, conversion, retention, expansion, or engagement metrics that drive measurable business outcomes. Experience translating complex products, portfolios, or programs into compelling narratives, including executive- and VP-level storytelling and influence. Ability to lead large, ambiguous cross-functional initiatives across multiple organizations, dependencies, and senior decision-makers. Experience leveraging customer insights, analytics, experimentation, or journey mapping to improve outcomes. Experience with learning, credentialing, or workforce skilling programs that help individuals demonstrate validated skills.