Area Manager (Sunday-Wednesday Night)

About the job

Reach Logistics, a Pattern company, is a global eCommerce logistics and strategy company that partners with some of the largest brands in the world to distribute their products on Amazon, Walmart, eBay, and more. We have 7 warehouses in 5 countries around the globe and offer a unique distribution model to our partners. We currently ship 60M units a year and are growing rapidly. Currently the top seller on Amazon, we boast over 1,700 global employees that span over 18 global locations. Check out our parent company's website: http://pattern.com/

This is a full time role and will work on-site at our warehouse in Hebron, KY. The schedule is Sunday-Wednesday 7pm-5:30am. \n

Responsibilities

• Lead team of 4-6 supervisors and warehouse staff of up to 250 on assigned shift to hit productivity, quality, safety, and ship on time targets

• Partner with Ops Manager and support teams to meet business goals

• Engage with team during shift to promote positive culture and maintain high levels of quality, safety, and performance

• Assist in operations by working with General Manager, Assistant General Manager, and Operations Manager

• Ability to shift plan and labor share in accordance with daily goals and order numbers

• Facilitate open communication between 1st and 3rd shift to ensure teamwork to achieve common goal

• Provide direction to supervisors and leads in department and across shifts to ensure changes/updates in policy and procedure are communicated

• Tracking attendance and approving timecards for associates

• Coaching, training, and re-training associates on labeling/packaging procedure

• Resolving employee relations matters and conflicts, working with HR to develop sustainable solutions

• Monitor productivity and make recommendations to reach and exceed metrics

• Administer progressive discipline due to employee behavioral/productivity issues

• Help contributors understand and connect to our vision, mission, strategy, and business priorities

• Ensure the safety of all team members by teaching, promoting, and exemplifying safety guidelines

• Manage leads to ensure they are working closely with team members by training, coaching, and problem-solving issues with orders (if applicable)

• Uphold company policies and professional workplace behavior by leading by example

• Problem solving in real time using counting and basic math

• Familiar with Warehouse Management Software to track and solve problems with orders

• Work cooperatively with other managers, supervisors, coordinators, and leads

• Ability to have a flexible schedule and come in outside of normal working hours to provide coverage for management staff when needed.

Qualifications

• 3-5 years in supervisory role, preferably with a focus in a distribution center/warehouse environment

• Minimum of 1 years of operations experience in a warehouse/distribution, logistics environment

• Able to maintain confidentiality

• Familiar with Warehouse Management Software to track and solve problems with orders

• Must be able to display effective communication to associate, management and executive staff members

• Prior experience creating and executing a shift plan

• Understanding of basic math and excel formulas

• Understands how important process control is to the business

• Flexible- Embraces Change

• Problem Solver

• Proficient use of Microsoft Office, including Excel, as well as Google Suite, Gmail

• Previous experience/knowledge of Workday preferred

• Ability to maintain confidentiality

• Ability to follow procedure, practice sound judgment and practice a fair and consistent management style

• Comfortable working and communicating with a diverse employee demographic

• Excellent multi-tasking skills with the ability to prioritize

Physical Demands

• Ability to walk or stand for 8-10 hours

• Ability to lift up to 50 lbs by hand

• Pallet jack experience (electric or non-electric)

• Pull, push, bend, kneel, crouch

• OT required during peak season (25-30% of the time)

Benefits

• Medical PPO and HSA with employer match plan options

• Dental, Vision, STD, Supplemental Insurance plans

• Company Paid LTD and Life Insurance

• 401K match - Match 100% up to 3% and 50% from 3.1% - 5%

• 4 weeks of PTO, accrued semi monthly

• 8 company paid holidays

• Paid bereavement

• Stocked marketplace with late-night meal options

• Product Giveaways

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