Co-op Crew Technology Strategy (Summer 2027)

About the job

How you'll help us Keep Climbing (overview & key responsibilities)

As a Crew Technology Strategy Co-Op, you will support the Strategy and PMO team in driving operational efficiency and technology improvements for Crew Resources. You’ll gain hands-on experience in project management, business process analysis, and technology implementation, working alongside Product Managers, Product Owners, and business leaders.

Key Responsibilities:

• Assist with project coordination and support the delivery of Crew Technology initiatives, including process mapping, documentation, and implementation activities.
• Help organize and clarify business requirements for technology projects, collaborating with cross-functional teams (IT, Finance, IFS, FOP, OCC, OAP, ODS, HR).
• Contribute to the development and optimization of business processes by identifying opportunities for automation and improvement.
• Collect, analyze, and interpret data to support project objectives and decision-making.
• Prepare clear and concise reports, presentations, and visualizations to communicate data-driven insights and project findings to stakeholders at various levels.
• Support the creation and maintenance of Knowledge Management content (e.g., SOPs, Glossary of Terminology, team pages).
• Participate in meetings, prepare documentation, and help communicate project status and updates to stakeholders.
• Apply analytical thinking and problem-solving skills to support project goals and deliverables.
• Promote safety-conscious behaviors in all operational processes and procedures.

What you need to succeed (minimum qualifications)

• The Co-op position requires a candidate to be enrolled as an undergraduate (sophomore or above) that has successfully completed a minimum of 30 semester hours.

• Must have a minimum 2.5 GPA and be able to maintain the minimum GPA.

• Working as a Co-op does not guarantee a full-time opportunity upon graduation. This position is intended to provide you with educational and professional work experience to prepare you for the workforce.

• This position requires you to work for 3 alternating semesters. You cannot actively take any courses (inclusive of online or in-person) and work as a Co-op at the same time, which may delay your graduation by 1-2 semesters.

• Students must be able to complete 3 alternating rotations in Atlanta, GA in line with the schedule below:

• Summer 2027 - 1st rotation

• Spring 2028 - 2nd rotation

• Fall 2028 - 3rd rotation

• Strong organizational, project management, and personal management skills

• Robust verbal and written communication skills at all levels

• Ability to work well in teams

• Currently must be enrolled full-time and pursuing a bachelor’s degree in a related field

• Consistently prioritizes safety and security of self, others, and personal data.

• Embraces diverse people, thinking, and styles.

• Possesses a high school diploma, GED, or high school equivalency.

• Is at least 18 years of age and has authorization to work in the United States.

• Currently pursuing a Bachelor’s degree in Business, Technology, Engineering, or a related field.

• Strong knowledge of Microsoft Office products.

• Self-sufficient and able to complete assignments with minimal supervision.

• Detail-oriented and able to perform well under pressure.

• Eager to accept responsibility and contribute to value-added projects.

• Flexible and adaptable in a fast-paced environment.

• Professional demeanor when interacting with all levels of the organization.

• Strong written and verbal communication skills.

• Able to work with and safeguard confidential and sensitive information.

• Consistently prioritizes safety and security of self, others, and personal data.

• Embraces diverse people, thinking, and styles.

What will give you a competitive edge (preferred qualifications)

• Experience working in cross-departmental teams or on technology-related projects.
• Demonstrated analytical thinking, curiosity, and creative problem-solving.
• Experience with data analysis, reporting, or visualization tools (e.g., Excel, Power BI, Tableau).
• Interest in airline operations, project management, or technology development.