Area Manager ( Back half Days )

About the job

Reach Logistics, a Pattern company, is a global eCommerce logistics and strategy company that partners with some of the largest brands in the world to distribute their products on Amazon, Walmart, eBay, and more. We have 7 warehouses in 5 countries around the globe and offer a unique distribution model to our partners. We currently ship 60M units a year and are growing rapidly. Currently the top seller on Amazon, we boast over 1,700 global employees that span over 18 global locations. Check out our parent company's website: http://pattern.com/

This is a full time role and will work on-site at our warehouse in Bethlehem, PA. The schedule is Thursday-Saturday 6am-6:30pm.

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Responsibilities

• Be flexible to running the site during certain days and potentially months during launch year (2026) as we expand / grow into the building.

• Comfortable working in and leading a team in a live construction environment

• Oversee shift management and their teams of 250 workers total; oversee management staff of 4-5

• Assist in operations by working with General Manager, Assistant General Manager, and Operations Manager on other shift

• Pre-shift meeting with management team to plan for shift

• Responsible for ensuring that shift meets production goals and direct/indirect labor targets

• Send out shift report showing how the shift was executed along with details communicating why the team was able/not able to achieve its goal

• Provide guidance and support to supervisors with respect to personnel, quality, and safety

• Resolve employee relations matters and conflicts working with HR to develop sustainable solutions

• Daily meetings with team as well as direct reports to ensure changes, policies, and procedure updates are communicated

• Facilitate open communication between 1st and 3rd shift and between departments on shift to ensure teamwork to achieve common goal

• Promote a positive work environment through excellent verbal communication, listening, and promoting company standards

• Develop and implement operating methods and procedures designed to eliminate operating problems and improve process quality

• Help contributors understand and connect to our vision, mission, strategy and business priorities

• Ensure the safety of all team members by teaching, promoting, and exemplifying safety guidelines

• Overtime during peak periods

Qualifications

• 3-5 years in supervisory role, preferably with a focus in a distribution center/warehouse environment

• Minimum of 1 years of operations experience in a warehouse/distribution, logistics environment

• Able to maintain confidentiality

• Familiar with Warehouse Management Software to track and solve problems with orders

• Must be able to display effective communication to associate, management and executive staff members

• Prior experience creating and executing a shift plan

• Understanding of basic math and excel formulas

• Understands how important process control is to the business

• Flexible- Embraces Change

• Problem Solver

• Proficient use of Microsoft Office, including Excel, as well as Google Suite, Gmail

• Previous experience/knowledge of Workday preferred

• Ability to maintain confidentiality

• Ability to follow procedure, practice sound judgment and practice a fair and consistent management style

• Comfortable working and communicating with a diverse employee demographic

• Excellent multi-tasking skills with the ability to prioritize

Physical Demands

• Ability to walk or stand for 8-10 hours

• Ability to lift up to 50 lbs by hand

• Pallet jack experience (electric or non-electric)

• Pull, push, bend, kneel, crouch

• OT required during peak season (25-30% of the time)

Benefits

• Medical PPO and HSA with employer match plan options

• Dental, Vision, STD, Supplemental Insurance plans

• Company Paid LTD and Life Insurance

• 401K match - Match 100% up to 3% and 50% from 3.1% - 5%

• 4 weeks of PTO, accrued semi monthly

• 8 company paid holidays

• Paid bereavement

• Stocked marketplace with late-night meal options

• Product Giveaways

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