About the job

Brighten Life Home Health is hiring a Regional Director!

This position will cover multiple Locations. Experience in Home Health and Hospice required.

The Director of Operations ensures quality and safe delivery of home health care services; coordinates services that reflect the Agency’s philosophy and standards of care; works with Administrator and assists in plans, development, implements and evaluates Agency services, programs and activities and responsible for all day-to-day operations of Agency.

Qualifications

• Has training and experience in health services and at least one (1) year of supervisory or management experience in home health care or related health program.

• Demonstrated ability in or application of organizational/communication skills.

• Ability to deal effectively with high levels of stress.

• Ability to enlist the cooperation of many people in furthering a program.

Responsibilities

• Director of Operations will report directly to Administrator.

• Employs qualified personnel and ensures adequate staff education and evaluations.

• Ensures the accuracy of public information materials and activities.

• Implements an effective budgeting and accounting system; assures accuracy for billing procedures.

• Shares copies of philosophy with all employees.

• Consistently follows Agency policies and procedures to set an example for employees.

• Reviews Agency manuals once per year for completeness.

• Assesses employees on an ongoing basis to ascertain their understanding of policies and procedures.

• Assists employees to support policies and achieve necessary changes.

• Uniformly enforces policies and procedures.

• Maintains two-way communication with employees and fair administration of personnel policies.

• Documents employee problems in personnel files.

• Disciplines employees as necessary with the support of administrator.

• Monitors budget hours and does not exceed allowance each year.

• Monitors equipment abuse and takes steps to keep it to a minimum.

• Evaluates effectiveness and efficiency of the Agency.

• Uses statistical data to determine quality and quantity of services.

• Growing business, census, and staffing.

• Holds a high standard of care, quality, and ethics.

• Maintains compliance with applicable federal, state, accrediting bodies and local rules and regulations.

• Supervises business affairs related to location and in support of administrator.

• Participates in personal professional growth and development.

• Plans and directs operations to ensure the provision of adequate and appropriate care and services.

• Fiscal planning, budgeting, and management of location.

• Recruits employees and retains qualified personnel to maintain appropriate staffing levels by employing qualified staff.

• Establishes and maintains effective channels of communication.

• Ensures Agency personnel have current clinical information and current practices.

• Evaluates services and programs.

• Ensures staff development including orientation, in-service education and continuing education.

• Coordinates with other program areas and management as appropriate.

• Maintains current knowledge of local trends and issues.

• Ensures that appropriate personnel qualifications and policies are developed and implemented.

• Directs staff in performance of their duties including admission, discharge and provision of service to patients.

• Assures appropriate staff supervision during all operating hours.

• Ensures the accuracy of public information materials and activities.

• Appoints a similarly qualified alternate to be available at all times during operating hours in the absence of the Director.

• Ensures that the Clinical Manager is available during all operating hours.