Economic Empowerment Coordinator

About the job

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

This position is represented by the OPEIU union and subject to the terms and conditions of a collective bargaining agreement.

Job Overview:

The Economic Empowerment Coordinator supports the implementation of services for IRC participants enrolled in Financial Capabilities, Benefits Navigation, VITA, and Digital Skills 4 All programs. The role includes coordinating day-to-day program activities, supporting quality service delivery, and assisting with documentation and compliance tasks. The coordinator provides task-based guidance and coordination to AmeriCorps members and volunteers on clearly defined assignments and supports the achievement of program goals under the supervision of the Economic Empowerment Supervisor.

Responsibilities:

Programming Management & Coordination:

• Support the coordination of economic empowerment services by assisting with scheduling, documentation, and communication across program areas.
• Assisting with tracking caseload assignments and monitoring service delivery to help ensure timely and accurate client support, including conducting internal reviews, identifying challenges, and supporting quality assurance of documents submitted by staff.
• Assisting in ensuring personal compliance, as well as supporting the team’s adherence, to all agency policies, procedures, and protocols.
• Participate in regular team meetings and contribute to a collaborative, supportive work environment.
• Support onboarding and training of new team members by sharing resources and helping orient them to program procedures.
• Assist in preparing and reviewing program documentation to support quality assurance and compliance efforts.
• Coordinate AmeriCorps members who provide Financial Literacy and Job Readiness Training.
• Help coordinate seasonal activities such as VITA program by supporting logistics and communication.

Client Services:

• Assist with the delivery of client services including outreach, orientation, intake, and assessments for programs such as Financial Capabilities, Benefits Navigation, and digital skills 4 All.
• Maintain accurate and timely documentation of client interactions and services in accordance with program requirements.
• Collaborate with team members to address client needs and escalate complex cases to the Economic Empowerment Supervisor.
• Support efforts to increase access for female participants and other underrepresented groups by identifying and addressing barriers to participation.
• Help maintain relationships with community partners by coordinating referral and participating in outreach activities.

Program Oversight:

• Assist with maintaining accurate program records, including case files and electronic data entry, in accordance with IRC and funder requirements.
• Support quality assurance efforts by preparing documentation and assisting with periodic file reviews under the direction of Economic Empower Supervisor.
• Help track progress toward program goals by collecting and organizing data related to service delivery and client outcomes.
• Assist in producing high-quality program reports for IRC headquarters and funders in a timely manner.

Team/Office Participation:

• Collaborate with team members to ensure coordinated, client-centered service delivery across programs.
• Communicate effectively with colleagues across departments to support integrated service provision.
• Assist with data collection and feedback processes using IRC-approved tools to help inform program improvement.
• Perform other duties as assigned by supervisor to support program and office operations.

Job Requirements:

• University degree is preferred, ideally in Social Work, Human Services, or a related field; equivalent work experience will be considered.
• Minimum 2 years of experience in workforce development field, refugee resettlement or a related area of social service delivery.
• Experience providing guidance or support to team members.
• Demonstrated commitment to IRC’s core values of service, accountability, integrity, and equality with the ability to work collaboratively in a multicultural environment.
• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Effective written and verbal communications skills in English; proficiency in a language spoken by client populations a plus.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
• Valid driver’s license, access to personal, insured vehicle, and ability to travel regularly within the service delivery area.

Working Environment***:** *

• This position involves a combination of standard office, remote work, and field-based activities within the local delivery area.
• Occasional evening or weekend hours may be required to support program events or client needs.

Compensation: ($28.94 - $29.90/hour). Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements

Professional Standards: All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

Cookies: https://careers.rescue.org/us/en/cookiesettings

Benefits: IRC offers a comprehensive and competitive benefits package. Highlights include 10 paid sick leave, 10 U.S. holidays, 20-25 generous paid time off based on role and tenure, medical insurance starting at $163/month, dental starting at $6.50/month, and vision starting at $5/month, flexible spending accounts (healthcare, dependent care, and commuter), a 403(b) retirement savings plan with employer match (immediate vesting) along with a non-elective employer contribution based on age and years of service (3-year vesting), disability and life insurance, and an Employee Assistance Program (EAP) offering confidential counseling and support services for employees and their families.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.