J.P. Morgan Wealth Management- Vice President, Project and Process Improvement Specialist

About the job

Help shape how our business delivers regulatory and business change. Join a collaborative team where you will partner across functions to strengthen controls, improve processes, and deliver solutions that support business and regulatory objectives. You will have the opportunity to lead meaningful initiatives, expand your influence across J.P. Morgan Wealth Management, and provide insights that support executive decision-making.

Job Summary

As a Project and Process Improvement Specialist within the J.P. Morgan Wealth Management Chief Administrative Office, you will lead high-visibility regulatory, risk, and business transformation initiatives across J.P. Morgan Wealth Management. You will manage strategic and ongoing business initiatives throughout the project lifecycle, taking ownership of execution, delivery, and outcomes. You will partner with Business, Technology, Legal, Risk, Compliance, and Controls teams to develop and implement solutions that meet business and regulatory objectives. You will also lead continuous process improvements and provide insights that support executive decision-making.

Job Responsibilities

• Lead strategic and ongoing business initiatives through end-to-end management of the project lifecycle.
• Partner with Wealth Management Business, Technology, Legal, Risk, Compliance, and Controls teams to develop and implement solutions that meet project and regulatory objectives.
• Track project status, milestones, issues, assumptions, and dependencies to support timely completion of deliverables.
• Manage issue, risk, and change-control activities, including documentation, mitigation, and closure.
• Develop and maintain project roadmaps, status reports, scorecards, and data and process flows.
• Deliver concise presentations, reports, and scorecards that communicate project status and recommendations to senior management and stakeholders.
• Provide analysis and recommendations that support senior-management decision-making.
• Lead process-improvement initiatives that simplify processes, strengthen controls, reduce operational risk, and improve business effectiveness.

Required Qualifications, Capabilities, and Skills

• Five or more years of project management experience at Vice President-level scope, including Wealth Management and/or Private Bank experience.
• Experience developing project plans, scope documentation, business requirements, issue documentation, and process flows.
• Experience leading change initiatives end to end, including requirements, process and data flows, and testing support.
• Experience analyzing data and developing actionable recommendations.
• Experience facilitating project meetings and preparing materials for working groups and senior management.
• Experience translating complex issues, impacts, and recommendations into clear written and presentation materials.
• Experience managing stakeholders across senior leadership and cross-functional teams, including influencing and negotiating on project objectives.
• Experience developing business cases, building consensus, and implementing recommendations.
• Experience managing multiple initiatives and changing priorities.
• Proficiency with Microsoft PowerPoint and Visio and experience preparing presentations for senior management.
• Securities Industry Essentials and FINRA Series 99.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Additional Information

• Job Identification: 210802752
• Job Category: Process Improvement
• Posting Date: 2026-10-26
• Job Schedule: Full time
• Locations: 575 Washington Blvd, Jersey City, NJ, 07310, US ()
• Base Pay/Salary: Jersey City,NJ $115,000.00-$200,000.00; Columbus,OH $99,800.00-$185,000.00