Lead, Program Management

About the job

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

The Royal Caribbean Group’s Program Management Office Team has an exciting career opportunity for a full time Lead, Program Management reporting to the Sr. Manager, Program Management.

The position is onsite and based in Miami, FL.

Applicants must be legally authorized to work in the location where this position is based. The position is also not eligible for work authorization sponsorship.

What does the Program Management Office Team do?

The Program Management Office Team at Royal Caribbean Group provides governance, structure, and execution support for strategic initiatives across the enterprise. The team manages planning, prioritization, reporting, timelines, risks, and stakeholder alignment, partnering with business and technology teams to ensure programs are delivered consistently, transparently, and effectively while supporting operational excellence and long-term business transformation.

How you can make an impact:

· The Lead, Portfolio Management owns day-to-day tracking, forecasting, and analysis for the eCommerce software portfolio across Royal Caribbean International, Celebrity Cruises and Silversea Cruises. Reporting to the Senior Manager, APMO, the role will oversee in-flight capital projects. This requires management of product roadmaps, time-tracking, and procurement governance for third-party engagements. This individual contributor partners closely with Finance, Procurement, Legal, Product and Engineering to turn portfolio data into forecasts and recommendations that eCommerce leadership can act on. The Lead also supports APMO governance for key enterprise initiatives that span multiple digital teams. The ideal candidate combines strong analytical and financial discipline, and an understanding of how to build software products, alongside the communication skills to bring clear, decision-ready insights to senior leaders. They are comfortable owning recurring cadences, chasing down details across many stakeholders, and improving how the work gets done.

What your day-to-day will look like:

· Performs other duties as needed.

How to achieve success:

· Experience using AI tools to automate reporting or analysis.

Agency and Third-Party Submissions: Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex (including pregnancy and related medical conditions), age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, citizenship or immigration status, veteran or military status, or any other characteristic protected by applicable law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

We are committed to providing reasonable accommodation to support candidates with disabilities during our hiring process. If you need a reasonable accommodation, please reach out to us at hraccess@rccl.com. This email is for disability-related accommodation requests only.