Project Operations Coordinator, Shared Services

About the job

Job ID:  530212

CRH's Americas Materials business is the leading provider of building materials in North America. The aggregates, asphalt, ready mixed concrete, paving and construction services we deliver are critical to building our world. Our operations span 45 U.S. states and two Canadian provinces with over 30,000 employees across 1,700 operating locations.

Job Summary

We are seeking a Project Operations Coordinator to serve as the on-site operations and administrative lead for our multi-year ERP implementation. Supporting a large project team , you will make sure everyone has what they need to do their best work, from access cards and supplies to meeting logistics. You will be the go-to person for the project team’s day-to-day needs, working closely with IT, Facilities, and project leadership to keep the project space running smoothly. The ideal candidate is highly organized, proactive, and service-minded, and thrives in a fast-paced environment with many moving parts.

Location

• 100% On-site

What Shared Services Does

A Shared Services Center (SSC) centralizes critical business processes, streamlining operations, reducing costs, and delivering consistent quality. By consolidating areas such as finance, procurement, payroll, and reporting, SSC eliminates duplication, frees time for strategic priorities, and fosters efficiency. SSC's primary functions include:

• O2C (Order-to-Cash): Manages the customer journey from order to payment, driving smoother revenue processes.

• R2R (Record-to-Report): Enables robust financial reporting and accounting.

• P2P (Procure-to-Pay): Ensures timely vendor payments and strong supplier relationships. Manages the Travel and Expense program.

• Center of Excellence: Drives innovation and continuous improvement.

• Payroll (Hire-to-Retire): Ensures accurate, compliant employee payments.

Shared Services enables companies to focus on growth and strategic goals while maintaining operational excellence.

Key Responsibilities

• Serve as the primary point of contact for the ERP implementation project team’s day-to-day office and logistical needs.

• Coordinate onboarding and offboarding logistics for project team members, including access cards, seat assignments, equipment requests with IT, and welcome information.

• Maintain accurate project team rosters, seating charts, and access lists, and audit them regularly.

• Assist with coordinating office catering and food service arrangements for meetings, training sessions, and employee events.

• Act as a backup resource for ordering, stocking, and maintaining office and breakroom supplies.

• Manage conference room reservations and resolve scheduling conflicts.

• Support the operation and maintenance of office systems, including:

• Verkada Security System

• Yodeck Content Management System

• Facilities Expense Tracking and reporting tools

• Support the project leadership team with meeting preparation, calendars, action-item tracking, and logistics for workshops, trainings, and go-live activities.

• Coordinate on-site visitors, consultants, and vendors.

• Track project-related administrative expenses and invoices, and prepare regular reports.

• Respond to project team requests and escalate issues to the right internal stakeholders (IT, Facilities, HR, Management).

• Proactively identify and implement improvements to keep the project space efficient and organized.

• Provide additional support during critical project milestones, including go-live, which may require extended hours.

• Perform other duties as assigned.

Education & Qualifications

• High School diploma required.

• 3+ years of administrative, office management, or project coordination experience

• Proficiency with Microsoft 365 (Teams, Excel, Outlook) and comfort learning new systems required

• Experience coordinating meetings and event logistics preferred.

• Exceptional organizational and time management skills with the ability to manage multiple priorities simultaneously.

• Excellent verbal and written communication skills.

• Strong customer service orientation with the ability to build positive working relationships across all levels of the organization.

• Ability to maintain confidentiality and handle sensitive information

• Strong problem-solving and critical-thinking abilities

• Ability to work 8:00AM – 5:00PM EST with some flexibility around meetings. The position may require occasionally working outside of normal business hours.

Work Environment

• Ability to move throughout the office to support meetings, events, and facilities-related activities.

• Ability to occasionally lift and move office supplies and materials up to 30 pounds.

• Ability to sit, stand, and work at a computer for extended periods of time.

What CRH Offers You

• Highly competitive base pay

• Comprehensive medical, dental and disability benefits programs

• Group retirement savings program

• Health and wellness programs

• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

CRH Americas Materials Inc. is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability

CRH is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.