UABOS Turkey: Housing Manager

About the job

Title:

UABOS Turkey: Housing Manager At KBR, we deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 37,000 people worldwide with customers in more than 85 countries and operations in over 28 countries. KBR is proud to work with its customers across the globe to provide technology, value-added services, and long-term operations and maintenance services to ensure consistent delivery with predictable results.

Trinzic is the future independent company to be created through the planned spin-off of KBR's Mission Technology Solutions business, expected in January 2027. Our people work at the frontier of what is possible, delivering solutions in challenging environments and advancing some of the world's highest-priority national security and space missions.

Backed by decades of mission success, deep expertise, and trusted partnerships, Trinzic will launch as a global organization with more than 18,000 employees supporting customers around the world. Join us at a defining moment and help shape the future of a company built to tackle complex challenges and make a meaningful impact.

*Candidates who join KBR's Mission Technology Solutions business before the spin-off will transition to Trinzic when the separation is complete and will not need to reapply for employment.  *

Belong, Connect, Grow, with KBR!

Program Summary

KBR is seeking a Housing Manager to support the U.S. Air Force Base Operations Support (BOS) contract at Incirlik Air Base, Türkiye.

Position Summary

The position serves as KBR's primary operational point of contact for housing matters and works closely with the Government Housing Office, Civil Engineer Squadron, installation leadership, military units, residents, KBR functional areas, subcontractors, and other stakeholders to coordinate housing requirements and resolve issues. The Housing Manager exercises contractor management authority over assigned KBR personnel but does not perform inherently governmental functions or exercise command authority over military members, Government civilian employees, or Government organizations.

Roles and Responsibilities

1. Housing Program Management

• Manage and supervise day-to-day contractor performance supporting Military Family Housing and Unaccompanied Housing operations.
• Plan, organize, direct, and monitor housing activities to ensure compliance with the BOS PWS, applicable Air Force and DoD requirements, KBR procedures, and established performance standards.
• Support housing assignments, terminations, occupancy, utilization, waiting lists, eligibility processing, resident services, and related housing administrative functions within the scope of the BOS contract.
• Maintain accurate housing inventory, occupancy, utilization, resident, facility, and program records.
• Manage and ensure accurate contractor input into applicable Government housing management systems, including Enterprise Military Housing (eMH) when required by the contract.
• Develop and maintain contractor operating procedures, work instructions, internal controls, schedules, and processes necessary for effective housing operations.
• Identify program deficiencies, recurring issues, and performance trends and implement corrective actions within KBR's contractual responsibility.

2. Supervisory and Personnel Management

• Provide direct supervision and leadership to assigned KBR housing personnel.
• Plan and assign work, establish priorities, develop schedules, and balance staffing resources against mission and workload requirements.
• Establish performance expectations and hold employees accountable for quality, productivity, customer service, safety, and contract compliance.
• Monitor employee performance and provide coaching, counseling, mentoring, and feedback.
• Conduct employee performance evaluations and recommend recognition, training, development, corrective action, or other personnel actions as appropriate.
• Identify staffing requirements and participate in recruiting, interviewing, selecting, onboarding, and training housing personnel.
• Ensure employees understand the BOS PWS requirements applicable to their duties and are properly trained and qualified to perform assigned functions.
• Maintain adequate staffing and cross-training to ensure continuity of housing operations during leave, vacancies, surge requirements, emergencies, and other contingencies.
• Promote a professional, accountable, customer-focused, and safety-conscious workplace.
• Ensure compliance with KBR policies, including timekeeping, attendance, ethics, safety, security, and standards of conduct.

3. Military Family Housing

• Supervise contractor activities associated with MFH occupancy, assignment support, termination, and change-of-occupancy processes.
• Coordinate housing maintenance, repair, turnover, and preparation requirements with the appropriate KBR functional organizations and Government representatives.
• Monitor housing conditions and identify requirements for maintenance, repair, renovation, or replacement.
• Conduct or supervise contractor-required assignment, termination, pre-final, final, and condition inspections.
• Ensure housing deficiencies are accurately documented, referred to the responsible organization, tracked, and followed through resolution.
• Coordinate with residents, Government Housing personnel, and KBR maintenance organizations to facilitate timely resolution of housing issues.

4. Unaccompanied Housing

• Manage and supervise contractor support for Unaccompanied Housing operations, including dormitories and other Government-designated UH facilities.
• Support room assignments, terminations, occupancy, utilization, resident accountability, and related administrative processes.
• Maintain accountability for assigned UH rooms, furnishings, fixtures, equipment, keys, and other Government property within KBR's contractual responsibility.
• Establish and execute recurring facility and room inspection schedules.
• Monitor maintenance requests and work orders affecting UH facilities and coordinate with responsible KBR organizations to drive timely completion.
• Identify systemic or recurring facility deficiencies and elevate issues requiring additional resources, engineering solutions, or Government action.
• Coordinate housing requirements and resident issues with Government Housing personnel and military unit representatives.

5. Housing Facility Condition and Maintenance

• Establish and oversee recurring contractor inspections of MFH and UH facilities to evaluate condition, adequacy, habitability, safety, cleanliness, and serviceability.
• Coordinate preventive and corrective maintenance requirements with the appropriate KBR operations and maintenance organizations.
• Monitor open service orders and work orders, aging deficiencies, emergency requirements, and recurring maintenance issues.
• Conduct follow-up inspections and quality checks, as required, to verify satisfactory completion.
• Support facility condition assessments and development of short- and long-range maintenance, repair, renovation, and capital improvement requirements.
• Provide housing condition information and recommendations to KBR management and appropriate Government representatives.

6. Furnishings and Government Property Management

• Manage contractor responsibilities associated with Government-provided housing furnishings, appliances, equipment, and other assigned property.
• Ensure accountability, inventory, issue, turn-in, storage, condition, and disposition records are properly maintained.
• Conduct or supervise inventories and condition assessments.
• Identify requirements for repair, replacement, replenishment, or disposal and submit recommendations through established contractual processes.
• Ensure Government property is managed in accordance with the BOS contract, applicable property-management requirements, and KBR procedures.

7. Resident and Customer Services

• Ensure professional and responsive customer service is provided to incoming, outgoing, and current residents.
• Provide or supervise contractor-provided housing orientation and information concerning housing availability, assignments, resident responsibilities, installation housing procedures, and applicable services.
• Receive, document, investigate, track, and facilitate resolution of resident housing concerns and complaints within KBR's responsibility.
• Maintain effective communication with residents while ensuring issues requiring Government decisions or authority are promptly referred to the appropriate Government representative.
• Monitor customer-service trends and implement improvements to contractor processes where appropriate.

8. Inspections, Quality Control, and Contract Compliance

• Establish and execute internal inspection, surveillance, and quality-control processes to ensure KBR housing services meet BOS PWS requirements.
• Review housing operations against required performance standards, schedules, deliverables, and metrics.
• Document deficiencies and ensure corrective actions are assigned, tracked, and closed.
• Conduct root-cause analysis of recurring problems and implement preventive and corrective measures.
• Support Government inspections, evaluations, audits, and Quality Assurance activities.
• Respond to Government observations, discrepancies, Corrective Action Requests, or other performance concerns as directed by KBR management.
• Maintain documentation necessary to demonstrate contract compliance and performance.

9. Reporting and Performance Management

• Prepare and submit required housing reports, metrics, occupancy and utilization statistics, facility-condition information, inspection results, work-order information, staffing data, and other contractual deliverables.
• Develop and monitor Key Performance Indicators (KPIs) and other management metrics to assess housing program effectiveness.
• Analyze performance data and trends and recommend operational improvements.
• Provide recurring housing status updates and briefings to KBR management and, as appropriate, Government representatives.
• Maintain complete and auditable records supporting Government surveillance, inspections, audits, and program reviews.

10. Budget, Resource, and Workload Planning

• Identify and forecast housing staffing, material, equipment, furnishings, maintenance, and other resource requirements within KBR's scope of work.
• Assist KBR management with annual budget development, staffing plans, procurement requirements, and long-range resource planning.
• Monitor use of assigned resources and identify opportunities to improve efficiency without compromising contractual performance or service quality.
• Support development of estimates and requirements for additional or out-of-scope work when directed.

11. Coordination and Interface Management

• Serve as the principal KBR operational interface for housing matters within the assigned scope of responsibility.
• Coordinate closely with Civil Engineering, Operations and Maintenance, Furnishings Management, Environmental, Fire and Emergency Services, Safety, Security, Supply, Logistics, Transportation, and other BOS functional areas whose activities affect housing operations.
• Participate in housing meetings, working groups, inspections, planning sessions, and performance reviews.
• Coordinate with military units and Government organizations while maintaining clear boundaries between contractor responsibilities and Government decision-making authority.
• Promptly elevate issues that may affect mission readiness, resident health or safety, contractual performance, customer satisfaction, or KBR's ability to meet PWS requirements.

12. Safety, Emergency, and Mission Support

• Ensure housing activities are performed in accordance with KBR safety requirements and applicable installation safety standards.
• Immediately report life, health, safety, environmental, security, and facility emergencies through established procedures.
• Support emergency response, contingency operations, exercises, surge requirements, and other mission requirements affecting housing within the scope of the BOS contract.
• Ensure housing personnel understand applicable emergency procedures and maintain required readiness.

Basic Qualifications

• Demonstrated experience managing military housing, Government housing, residential property management, facilities management, or a closely related operation.
• Supervisory experience leading employees in a service-delivery or facilities environment.
• Experience managing multiple priorities and coordinating work across maintenance, facilities, customer-service, and support organizations.
• Demonstrated knowledge of housing inspections, occupancy management, resident services, maintenance coordination, property accountability, and customer-service principles.
• Strong leadership, organizational, analytical, and problem-solving skills.
• Ability to communicate effectively with senior management, Government representatives, military personnel, employees, and residents.
• Proficiency with Microsoft Office applications and computerized information-management systems.
• Ability to obtain and maintain all installation access, security, medical, and other credentials required for employment and performance of duties at Incirlik Air Base.

Preferred Qualifications

• Previous experience managing Military Family Housing and/or Unaccompanied Housing for the U.S. Air Force, DoD, or another U.S. military service.
• Previous experience supporting a Base Operations Support (BOS) or similar Government services contract.
• Experience with Enterprise Military Housing (eMH) or other DoD housing management systems.
• Experience interpreting and executing Performance Work Statement requirements and managing contract performance metrics.
• Experience managing Government property, furnishings, inventories, and associated accountability requirements.
• Knowledge of applicable Air Force housing-management requirements and military installation operations.
• Overseas contingency, installation-support, or international work experience.

Belong, Connect and Grow at KBR

At KBR, we are passionate about our people and our Zero Harm culture.  These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company.  That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together.

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.