Director, Innovation and Business Optimization (WMHS)

About the job

I. Job Summary

Responsible for accelerating the rate of change across the enterprise by leading cross functional teams to drive economic and operational efficiency through innovation, agility, scalability and reliability to existing processes or new business ideas.

II. Essential Duties and Responsibilities

• Manages complex projects over long periods of time and across multiple disciplines.

• Develops new ideas and processes and manages pilot implementation to drive improved business operation; reports against economic and process improvement

• Builds implementation plan for new business ideas; responsible for the pilot, reporting, and management training

• Develops and implements an effective operations improvement process, consistent with the accomplishment of long range objectives which will enhance effectiveness, while working closely with District Managers, Area Vice Presidents, and other management personnel.

• Leads, trains, monitors and motivates the operations management teams to implement new process.

• Utilizes financial analysis software/techniques to evaluate the effectiveness of current processes.

• Ensures process implementation and improvement through direct communication and solicitation of feedback.

• Maintains awareness of competition and trends affecting the industry.

III. Qualifications

Must live and work in the US.

A. Required Qualifications

• Bachelor's Degree (accredited) in Finance, Business Administration, Engineering or similar area of study, or in lieu of,

• High School Diploma (accredited) and 4 years relevant experience.

• 10+ years previous experience with a proven track record of continual business process improvement and innovation simultaneously meeting financial, operations and customer demands (in addition to education requirement).

B. Preferred Qualifications

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

☒ Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

‌Pay: The expected base pay range for this position across the U.S. is $152400-205800 $. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

V. Benefits

At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

About Us

ABOUT WM WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States:  * WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. *

For Canada:  * WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation. *

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.

Additional Information

• Job Identification: 2355293
• Job Category: Operations Management
• Posting Date: 2026-10-29
• Apply Before: 2026-11-03
• Job Schedule: Full time
• Locations: 800 CAPITOL ST STE 3000, HOUSTON, TX, 77002, US (Remote)