Product Portfolio Operations Manager - Operating Model Enablement

About the job

Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines.

As a Product Portfolio Operations Manager in Operating Model Enablement within the Chief Technology Office, you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line.

Job responsibilities

• Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
• Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
• Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized
• Implements a product-level collection strategy consisting of controls, financials, and resourcing needs
• Operates as an internal consulting partner, influencing and enabling product line and portfolio leaders while portfolio ownership and accountability remain with those leaders
• Supports portfolio management and governance processes, including strategic intent, prioritization, and quarterly product line reviews
• Partners with senior technology leaders and cross-functional stakeholders to translate strategic priorities into coordinated actions and drive alignment without direct authority
• Applies systems thinking, data analysis, and visualization to synthesize complex information and provide actionable insights that support portfolio decision-making
• Supports change management efforts by helping stakeholders navigate evolving operating models, priorities, and ways of working

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in program management or performance optimization
• Proven ability to manage and implement operational effectiveness initiatives
• Proven ability to operate within the product development life cycle and agile methodologies
• Strong planning and organizational skills with experience managing complex programs or projects across multiple stakeholders
• Demonstrated systems thinking and problem-solving skills with the ability to evaluate complex, interconnected business and technology challenges
• Experience using data analytics and visualization to develop insights and support strategic decision-making
• Strong communication and influencing skills with the ability to engage senior leaders and drive alignment without direct authority
• Technical acumen and the ability to understand and communicate within complex global technology environments

Preferred qualifications, capabilities, and skills

• Understanding of financial fundamentals, including financial and resource considerations within portfolio or product environments
• Experience supporting portfolio management, governance, operating model, or organizational change initiatives
• Experience applying change management practices in complex organizations

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Additional Information

• Job Identification: 210800497
• Job Category: Product Portfolio & Delivery
• Posting Date: 2026-10-30
• Job Schedule: Full time
• Locations: 880 Powder Mill Rd, Wilmington, DE, 19803, US ()
• Base Pay/Salary: Jersey City,NJ $133,000.00-$200,000.00