Operations Supervisor

About the job

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a skilled and experienced Operations Supervisor to join our Operations team. In this crucial leadership role, you will be responsible for managing the day-to-day functions of the Record Center and Transportation teams in a cost-effective manner while consistently meeting the needs of both internal and external customers.

What You'll Do (Responsibilities)

In this role, you will:

• Lead and manage direct reports, including hiring, counseling, performing annual reviews, and overseeing daily scheduling and staffing to ensure optimal workforce deployment.
• Optimize daily operations and transportation functions by planning work assignments, tracking team progress, analyzing production failures, and quickly executing solutions to remove barriers and produce positive results.
• Ensure compliance and safety by creating and sustaining a safe working environment, conducting routine safety observations, assigning equipment/facility inspection schedules, and confirming that all Company standards and operating procedures are followed.

What You'll Bring (Skills & Qualifications)

The ideal candidate will have:

• Strong knowledge of operations management principles, including analyzing labor costs, managing expenditures (supplies, repairs), and making recommendations on equipment purchases.
• Proven ability to independently evaluate and solve problems quickly during the course of the day to determine and act on the best course of action.
• Excellent communication skills with the ability to interact routinely with internal and external customers both verbally and through written electronic communication.
• Experience in direct leadership, including managing payroll, scheduling, counseling, and conducting annual reviews for a team.

Category: Operations Group