Advantage Product Expert (SME) - Retirement Domain

About the job

About the role

As an Advantage Product Expert (SME), you will make an impact by providing strategic leadership, product expertise, and stakeholder management support for retirement services initiatives. You will serve as a trusted advisor to senior leadership, clients, and delivery teams, ensuring successful execution of projects, effective governance, and outstanding client engagement. You will be a valued member of the project leadership team and work collaboratively with executive stakeholders, clients, product teams, and delivery organizations.

In this role, you will:

• Provide subject matter expertise on the Advantage platform and retirement domain to support business objectives and client initiatives.
• Deliver executive-level project and program status reporting to internal leadership teams, including CXO-level stakeholders.
• Lead stakeholder communications, steering committee meetings, and governance reviews while ensuring alignment across internal and external partners.
• Serve as the primary escalation point for complex project, operational, and client-related issues, driving timely resolution and risk mitigation.
• Build and maintain strong client relationships through strategic reviews, business discussions, issue management, and continuous engagement.

Work model

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

• Deep expertise in the retirement services domain, including retirement products, processes, and industry practices.
• Demonstrated experience supporting or leading Advantage platform implementations, operations, or transformation initiatives.
• Experience presenting project, portfolio, and operational status updates to senior executives and CXO-level stakeholders.
• Proven ability to manage client relationships, stakeholder communications, and executive-level governance forums.
• Strong experience handling escalations, risk management, issue resolution, and cross-functional coordination in complex environments.
• Exceptional verbal, written, presentation, and active listening skills.
• Ability to manage multiple priorities while working effectively across geographically distributed teams.

These will help you stand out

• Experience leading steering committee meetings and executive governance sessions.
• Background in consulting, client services, account management, or delivery leadership roles.
• Experience working with large-scale retirement transformation or modernization programs.
• Strong negotiation, conflict resolution, and relationship-building skills.
• Proven ability to identify account growth opportunities, support renewals, and contribute to long-term client success.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Salary and Other Compensation:

Applications will be accepted until November 29, 2026

The annual salary for this position is between $ 130,000 - $ 150,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance

• Paid holidays plus Paid Time Off

• 401(k) plan and contributions

• Long-term/Short-term Disability

• Paid Parental Leave

• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.