Museum Discovery Guide

About the job

Anticipated Schedule:

Two weekdays and one weekend day required, 8:30am-4:30pm

Key Responsibilities:

Functions include, but are not limited to:

• Maintain an active and engaging presence with children and families in exhibit areas, encouraging exploration and learning through play.
• Provide information and assistance to visitors, enhancing their understanding and enjoyment of exhibits.
• Monitor exhibit areas to ensure safety and cleanliness, performing light cleaning and resetting of spaces as needed.
• Support the implementation of educational programs and special events on the museum floor and in the garden.
• Assist in the orientation and guidance of field trip groups, ensuring a positive experience for all participants.
• Report maintenance issues or visitor concerns to supervisors promptly.
• Participate in ongoing training sessions to enhance engagement techniques and exhibit knowledge.
• Collaborate with the Guest Services Specialists, Director of Museum Experience, and museum educators to ensure cohesive visitor experiences.
• Maintain a positive museum environment by enforcing museum policies and procedures, communicating any potential or active problems to the appropriate staff, and providing basic first aid if needed.
• Occasional extended hours for birthday parties and special events.

Qualifications:

• Current students in education, child development, or related fields are encouraged to apply.
• Experience working with children in educational or recreational settings preferred.
• Strong communication skills and a friendly, approachable demeanor required.
• Ability to be on one’s feet for extended periods of time and perform light physical tasks.
• Willingness to work flexible hours, including weekends and holidays.
• Interest in Lancaster County’s cultural heritage and a passion for interactive learning is a plus.