Entry-Level Operations Representative

About the job

Company Description

Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers:

• No Fail Service
• Personalized Communication
• Innovative Solutions

We leverage technology, industry experience, and employee ingenuity to provide industry-leading transportation solutions that keep America moving.

Job Description

Key Responsibilities

• Freight Operations & Execution

• Jump into the action by coordinating and executing shipments from pickup through delivery

• Keep your finger on the pulse—monitor load progress and share updates, flag delays, or tackle issues head-on

• Be the problem-solver who resolves service hiccups quickly and professionally

• Systems & Process Management

• Get hands-on with load details in our internal systems (including Transport Pro)

• Keep everything crystal clear across customer portals and tracking tools—accuracy is your superpower

• Stay organized by ensuring all shipment documentation is complete and ready to go

• Communication & Collaboration

• Be the connector! Communicate with carriers, drivers, and internal teams to keep everything running smoothly

• Team up with Carrier Sales and Account Management to support customer needs and celebrate wins together

• Keep everyone in the loop with timely, clear updates that keep stakeholders informed and confident

• Carrier Sales Exposure & Development

• Level up your skills by learning how to bid on spot freight and mastering market pricing strategies

• Get involved in sourcing and vetting carriers to cover loads—build your network while you work

• Dive into the exciting world of rate negotiation and carrier relationship management

• Expand your freight knowledge by exploring lanes, capacity trends, and market dynamics

Qualifications

Qualifications

• High school diploma or equivalent required; associate's degree preferred (bonus points if you've got one!)
• Sharp eye for detail—you catch what others miss and love keeping things organized
• Multitasking ninja who thrives when juggling multiple priorities in a fast-paced environment
• Communication superstar with excellent written and verbal skills (we're talking clear, confident, and compelling)
• Google Suite proficiency—you know your way around Docs, Sheets, and Gmail like a pro
• Solid work ethic, rock-solid dependability, and a genuine team-player attitude that makes collaboration fun

Additional Information

This role offers a clear path into Carrier Sales or Account Management, providing hands-on experience in both operational execution and revenue-driving activities within the business.