Lobby Ambassador ($20.60/hr)

About the job

Are you looking for a place where meaningful moments are made together?

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Lobby Ambassador, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled:

• Competitive pay

• Medical/Dental/Vision/401K opportunities

• Travel discounts

• Credit Union Membership

• Tuition Reimbursement

• Professional Counseling & Family Support

• Growth and Development Opportunities

As a Lobby Ambassador, a typical day will include:

• Provide warm and welcoming greetings to all guests. Utilizes tools to seamlessly screen targeted customers and connect them to a Marketing Executive.

• Supplies Owners and guests with directions and information regarding property amenities, services, hours of operation, and local areas of interest and activities.

• Ensures proper coverage and execution throughout the lobby as directed and maximizes interactions during peak arrival periods.

• Promotes awareness of brand image internally and externally.

• Assists with any additional strategies to drive Marketing efforts and Site Volume.

• Takes inventories and ensures all desks in the lobby are stocked with appropriate levels of supplies and collateral.

Guest Experience and Company Standards:

• Welcome and greet guests; anticipate and address their needs.

• Interact with colleagues and guests professionally and promptly.

• Contribute to team goals.

• Always follow company policies and safety procedures.

To Become a Lobby Ambassador:

• Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.

• Available to work a flexible schedule to include weekends and holidays.

• Position may require background and drug screening, in accordance with state and local requirements.

• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

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Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.