Benefit Communications Manager

About the job

Who We Are

Exelon is helping build a more affordable, reliable energy future for the communities we serve. We're looking for people who are ready to make a difference and work together to deliver the energy our customers count on every day.

As a Fortune 200 company and one of the nation's largest utility companies, we have more than 20,000 colleagues who serve nearly 11 million customers through six fully regulated utilities - Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

Exelon is built by people who put safety first, work together to solve problems and show up every day for our customers and communities. We believe strong teams are built on trust, respect and a shared commitment to high-performance culture. And our commitment to employees includes creating an environment where people can grow, develop new skills and build thriving careers.

We know this work isn't easy. That's why we offer competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career. No matter your role, you will be part of a team that is committed to making a difference, improving how we work and delivering for the people who depend on us.

Are you on for the challenge? Primary Purpose

Benefit Communications Manager to serve as a subject matter expert for our health & welfare, retirement, and ancillary benefit programs for our multi-operational company organization, where programs offered are complex and nuanced, dependent on multiple collectively bargained agreements and include varying legacy benefits. In addition to understanding the benefits offered, the person in this position will manage annual and ongoing employee communications, draft new employee communications when benefit programs change (and/or work with vendors to manage communication campaigns) and create and manage complex change management plans. The role requires strong attention to detail and excellent written and presentation skills. The Benefit Communications Manager should also be comfortable using AI, digital tools, and emerging technologies to improve communication development, audience targeting, workflow efficiency, and employee engagement.

Primary Duties

• Employee Experience: Design clear, empathetic communications (guides, microsites, FAQs, campaigns) that simplify complex topics and promote benefit understanding and utilization. Partner with key colleagues (legal and corporate communications) on communications to ensure compliance and coordination with corporate wide communication expectations.
• Benefit Subject Matter Expert: Serve as a go-to resource for explanations of what is offered within our programs, either through written communications or in employee meetings or presentations.
• Standard annual communications projects: Review, update and project management of new hire materials, open enrollment materials, Summary Plan Description updates, compliance mailings, etc.
• Project and Implementation Leadership: Build and drive project plans, timelines, and stakeholder alignment for plan changes, new program implementations and benefit vendor transitions.
• Manage Vendor Partner Communications: Work with vendors to understand what materials they have that can be leveraged for our benefits communications. In some cases, the vendors may be in charge of fulfillment, in which your role is to project manage the communication project, including review of draft materials and coordinating with IT and corporate communications as needed if the communications will be via email.

Job Scope

• Reports to the Director Benefit Strategy and Administration.
• Must be able to work independently and use good judgement on what decisions require supervisor or leadership input.

Minimum Qualifications

• 4-year degree with a minimum of 7 to 10 years at large complex organizations working with employee benefit plans and/or writing corporate communications
• Proven successful experience with detailed project management and change management
• Strong general communication and presentation skills
• Strong leader with the ability to motivate others to work toward a shared business vision
• Ability to prioritize and handle multiple tasks in a demanding work environment is essential.
• Ability to learn and apply knowledge as needed around complex plan design variations for different employee groups.

Preferred Qualifications

• Work history focused on communications and change management specific to employee benefit plans, including health and welfare, 401(k) and pension
• Experience communicating and understanding complexities with organizations with multiple unions
• Understanding of employee benefits regulatory requirements
• Experience implementing or communicating implementations of new employee benefit programs or vendors

Benefits

• Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $107,200.00/Yr. – $147,400.00/Yr.
• Annual Bonus for eligible positions: 20%
• 401(k) match and annual company contribution
• Medical, dental and vision insurance
• Life and disability insurance
• Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
• Employee Assistance Program and resources for mental and emotional support
• Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
• Referral bonus program
• And much more

Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.