On-Premise Operations Manager

About the job

Superior Skilled Trades, a leader in workforce solutions, is seeking an On-Premise Manager to oversee temporary workforce operations in Richmond, TX.  This role will serve as the primary onsite leader, ensuring seamless workforce management while building and maintaining strong client relationships.

• Fulltime, Internal Position: Onsite Manager / On-Premise Manager
• Location: Memphis, TN
• Salary: $90,000-95,000/yr, plus up-to additional 20K in total annual bonus’

What You’ll Do

• Be the face of SST on the ground, managing daily operations and driving success in partnership with the client
• Lead all onsite workforce operations, ensuring staffing levels meet client expectations and contractual obligations
• Act as the main client liaison – building trust, managing expectations, and providing real-time solutions
• Conduct onsite interviews and selection processes to ensure the highest quality workforce
• Partner with internal recruiters and managers to deliver timely and effective staffing solutions
• Oversee compliance, timekeeping, safety standards, onboarding, and employee relations for contract employees
• Resolve workplace issues promptly, handling investigations, disciplinary actions, and performance management
• Identify and implement process improvements that enhance client satisfaction and workforce efficiency

Qualifications

• 5+ years of experience in workforce management, onsite staffing, or client account management (skilled trades staffing strongly preferred)
• Extreme motivation, engagement, and drive to perform at a high level in a dynamic and active environment
• Proven ability to manage large-scale onsite operations with direct client interaction
• Experience conducting interviews and managing high-volume hiring in fast-paced environments
• Strong problem-solving, communication, and leadership skills
• Ability and willingness to be flexible, pivot, and change course when necessary
• Proficiency with ATS, CRM, and Microsoft Office Suite

Why Join SST?

• Competitive base salary plus quarterly incentive bonuses
• Full benefits package (medical, dental, vision, PTO, 401k)
• Career growth opportunities in a rapidly expanding company
• Supportive and dynamic team culture