About the job

Video Surveillance Agent – Overnight Weekends

Superior Skilled Trades | Bowie, MD

Pay: $20.00 per hour Schedule: Friday, Saturday & Sunday | 5:45 PM – 6:00 AM Location: Bowie, MD Employment Type: Weekend / Overnight

Job Overview

Superior Skilled Trades is partnered with an established company seeking a dependable and detail-oriented Video Surveillance Agent to join its security monitoring team in Bowie, MD.

This position is responsible for monitoring CCTV surveillance systems, identifying suspicious activity, responding to security alerts, and communicating with local law enforcement or emergency personnel when necessary.

The ideal candidate will have previous experience in security surveillance, particularly in a Security Operations Center (SOC), command center, or centralized monitoring environment. While previous surveillance experience is preferred, entry-level candidates with strong customer service skills, computer proficiency, and a willingness to learn are encouraged to apply.

Key Responsibilities

• Monitor live CCTV camera feeds and alert-based surveillance systems.

• Identify suspicious activity, unusual behavior, and potential security threats.

• Respond promptly to security alerts and follow established escalation procedures.

• Communicate with local law enforcement, emergency responders, and designated personnel when necessary.

• Maintain accurate incident reports, surveillance logs, and documentation.

• Monitor multiple camera feeds and alerts simultaneously while maintaining attention to detail.

• Provide professional communication and customer service when interacting with clients and internal personnel.

• Follow established security procedures, confidentiality standards, and company policies.

• Remain attentive, focused, and responsive throughout overnight shifts.

Required Qualifications

• Previous customer service experience.

• Strong computer skills and ability to learn new monitoring software.

• Excellent attention to detail, situational awareness, and problem-solving abilities.

• Strong verbal and written communication skills.

• Ability to remain alert and focused during extended overnight shifts.

• Dependable attendance and ability to work independently.

• Must be available to work Friday, Saturday, and Sunday from 5:45 PM to 6:00 AM.

• Must successfully pass a pre-employment background check and drug screening.

• Must successfully complete the required Monitoring Association (TMA) course.

Preferred Qualifications

• Previous CCTV surveillance or remote video monitoring experience.

• Experience in a Security Operations Center (SOC), command center, or centralized monitoring facility.

• Experience monitoring multiple camera feeds and responding to security alerts.

• Experience identifying suspicious activity and communicating with local law enforcement.

• Previous security dispatching, alarm monitoring, or emergency communications experience.

Apply Today!

Superior Skilled Trades is seeking dependable, detail-oriented candidates interested in a career in security surveillance and monitoring.

If you have experience in CCTV monitoring, security operations, dispatching, or customer service and are comfortable working consistent overnight weekend shifts, we encourage you to apply!

INDH