Assistant Events & Entertainment Manager - The Cosmopolitan

About the job

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As an Assistant Events & Entertainment Manager, you will play a key role in delivering an exceptional live entertainment experience for our guests. In this role, you will support daily showroom operations, oversee front-of-house activities, and assist with leading a team dedicated to providing outstanding guest service. Through your leadership, attention to detail, and ability to navigate a fast-paced entertainment environment, you will help ensure seamless show operations, a welcoming atmosphere, and memorable experiences for every guest.

THE STARTING RATE: $28

THE DAY-TO-DAY:

• Assist in overseeing daily front-of-house showroom operations, including event preparation, guest admissions, seating arrangements, VIP accommodations, and overall venue presentation

• Lead, coach, and support showroom team members, ensuring consistent service standards, operational efficiency, and adherence to departmental procedures

• Coordinate with Entertainment, Security, Guest Services, and other departments to support seamless performances, special events, and operational needs

• Address guest concerns, special accommodations, and escalated situations with professionalism, discretion, and a focus on guest satisfaction

• Support staffing, scheduling, training, and employee performance initiatives to maintain appropriate coverage and a high-performing team

• Monitor showroom conditions, identify potential safety or operational concerns, and assist with implementing timely solutions

• Assist the Showroom Manager with departmental initiatives, operational improvements, and maintaining established service and performance standards

THE IDEAL CANDIDATE:

• Must be a minimum of 21 years of age

• 2+ years of prior relevant experience guest service required

• Previous experience in live entertainment, showroom operations, theater management, hospitality, or a similar environment

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking on and off shift

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10661 ****

Are you ready to JOIN THE SHOW? Apply today!