Luxury Timepiece Manager - Jared Jewelers - Mall at Millenia

About the job

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At Jared, we know that jewelry is more than a ring or pendant no matter how sparkling and brilliant. Which is why we empower every one of our jewelry consultants with the innovation, training and resources to help our customers Celebrate Life and Express Love in new and engaging ways. Jared is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also “Great Place to Work-Certified”™. There are brilliant career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!

The Luxury Timepiece Manager is a supporting management position within Jared The Galleria Of Jewelry stores. This position will achieve store and individual sales goals by providing superior guest experience and expert knowledge on all timepiece merchandise. This position will be responsible for overseeing timepiece sales performance, timepiece merchandise launch executions, implementing timepiece product education provided by Signet, and developing training plans to improve areas of opportunity for store as a whole.Serve guests and promote store and personal sales (40% time allocated)

• Consistently attains sales and performance standards, special event and store promotion results.
• Promotes an environment of total guest satisfaction by making the guest’s shopping and jewelry needs the first priority.
• Provides an exceptional guest experience by keeping with the guest’s agenda and providing proper follow-up by utilizing the Clienteling system.
• Consistently monitors the flow of guests and assists with matching the appropriate team member with the guest.

Supervises timepiece brands and effectively train all team members on timepieces (50% time allocated)

• Oversees the implementation and administration of timepiece merchandise, including sales performance, promotions, incentives, launch executions, visual display and merchandising, while also attaining sales and product knowledge on other merchandise categories throughout the store.
• Develops and maintains complete knowledge of all timepiece brands, becoming the Subject Matter Expert, to effectively train all team members on the features and benefits, quality, value, warranties, services, and procedures associated with each timepiece brand.
• Operates as a point of contact with vendor partners and is responsible for successful completion of all vendor trainings, eLearnings, and incentive submissions for the store.
• Reviews weekly timepiece reporting and evaluates areas of opportunity regarding each timepiece brand. Coordinates with the management team to develop effective training plans to improve behaviors relating to merchandise sales, standards performance, and guest experience.

Collaborates and assists with Management Team (10% time allocated)

• Collaborates with the General Manager on recruiting, hiring, scheduling, performance appraisals, counseling’s, updates related to all pertinent information about team members.
• Communicates to the General Manager all pertinent information relating to team members including personnel and security concerns, merchandising needs, etc.
• Responds to guest complaints and issues in a prompt and courteous manner in partnership with the General Manager.
• Assists management team with primary responsibilities in their absence.

Other essential responsibilities

• Acts in a manner that aligns with Signet’s Core Values and respects guests and team members.
• Consistent, regular scheduled attendance is considered an essential function of this job.
• Strictly adheres to all Company policies and procedures, including Loss Prevention, Sales and Credit policies. Maintains a high level of security awareness with all selling procedures.
• Performs other duties as assigned.

Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. Please know that while we appreciate every applicant's interest, we can only contact those selected for further consideration.

Signet maintains an online registry system to encourage all interested employees to apply for careers in the management positions listed in this registry, and to ensure equal opportunities for advancement to all Signet employees. We particularly encourage women and minorities who are interested in management opportunities at Signet to participate in this program and use this online registry system to express your interest in a management position. Registration in this online system does not guarantee a promotion, but is necessary for consideration for any promotional opportunity to a management position listed in this registry.

Note: For internal candidates, please complete your Professional Profile in Workday by clicking on your picture or the cloud then select “Job” and “Professional Profile”. Enter your entire job history, education, skills and internal projects. To add your Military Service and tenure, select “Personal” and click “Edit.

Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!