PRT Sales Associate

About the job

The Role

The Sales Associate is the first person most prospects and members meet. You will greet guests, book and support Intro classes, turn interested prospects into members, and make sure every person who walks through the door has a great experience. Success in this role means hitting your sales goals, following up consistently, and helping the studio grow its membership.

What You’ll Do

• Welcome members and guests at the front desk and create a friendly, professional first impression
• Respond to and follow up with leads by phone, text, and email
• Book, confirm, and support Intro classes and prospect appointments
• Run consultations to understand each prospect’s goals and recommend the right membership
• Close membership sales and meet daily, weekly, and monthly sales targets
• Sell retail, private training, and class packages
• Answer member questions and resolve issues, escalating to the General Manager when needed
• Process sales transactions and member account updates accurately in the studio management system
• Help with retail inventory, merchandising, and keeping the studio clean and organized
• Support studio events and community outreach
• Participate in sales training and coaching to keep building your skills

What We’re Looking For

• Strong communication skills and a member-first attitude
• Confidence starting conversations and asking for the sale
• Reliable, punctual, and consistent with follow-up
• Ability to work as part of a team toward shared goals
• Comfort with basic math for transactions and inventory
• Availability for a flexible schedule including early mornings, evenings, and weekends

Nice to Have

• Previous sales, retail, hospitality, or fitness experience
• Familiarity with point-of-sale or CRM systems, such as ClubReady
• Bilingual abilities
• A personal interest in fitness and wellness

Compensation & Benefits

• Competitive hourly pay plus performance-based sales incentives
• Complimentary Club Pilates membership
• Employee discounts
• Flexible schedule
• Paths to grow into lead and management roles

Work Location: In person