Bartender - Beach House Restaurant

About the job

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Welcome to South Seas, a premier resort destination in the Pyramid Global Hospitality portfolio, located on the beautiful shores of Captiva Island, Florida. Featuring 279 guest rooms and over 7,000 sq ft of meeting and event space, South Seas spans 330 acres of coastal beauty, offering a truly unique setting for hospitality professionals.

At South Seas, team members have the opportunity to be part of a resort experience unlike any other, surrounded by pristine beaches, a thriving wildlife preserve, and a setting that showcases the best of Southwest Florida. From supporting memorable events to delivering exceptional guest experiences across the resort's diverse offerings, every role plays an important part in bringing the South Seas experience to life.

Joining our team means becoming part of a people-first culture that values teamwork, growth, and a passion for hospitality. Whether you're building your career in guest services, food and beverage, recreation, housekeeping, sales, or another department, you'll find opportunities to learn, grow, and make a meaningful impact. If you're looking for a rewarding career in a unique island setting, we invite you to explore the opportunities available at South Seas and apply today.

What you will have an opportunity to do:

Our Property:

Captiva Island has been the destination of choice for generations of families. South Seas, for many, is where the destination has come to life. The 330-acre retreat and wildlife nature preserve on the Florida Gulf Coast offers elevated coastal experiences and world-class amenities designed to appeal to a multitude of guests. Join this passionate and hardworking team and enjoy working in paradise.

Our Core Values:

We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiences through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.

• Be Authentic
• Practice Humility
• Cultivate Teamwork
• Value Time
• Be Trustworthy

We offer a very competitive salary and generous benefits including:

• Low-cost Medical, Dental, Vision Plans
• Paid Life Insurance
• Short- and Long-Term Disability
• Paid Time Off & Holidays
• 401(k) with Company Match
• Commuter and Company-paid Toll Programs
• Complimentary Daily Shift Meal

Position Overview

South Seas Resort is seeking an enthusiastic, experienced, and guest-focused Bartender to join our Food & Beverage team at Beach House Restaurant.

The Bartender is responsible for providing exceptional beverage service while creating a welcoming and memorable dining experience for resort guests. This position requires strong knowledge of cocktails, wines, beer, and spirits, along with the ability to deliver attentive, professional service in a fast-paced, upscale resort restaurant environment.

The ideal candidate is personable, energetic, detail-oriented, and passionate about hospitality. This individual must be comfortable engaging with guests, making beverage recommendations, maintaining an organized bar, and supporting overall restaurant operations.

This position primarily supports the Beach House but offers opportunities to cross-train and work in other restaurants and bars throughout South Seas Resort.

Rate of Pay: Full-Time, $12.00 per hour plus tips

Essential Responsibilities

Beverage Preparation & Guest Service

• Prepare and serve alcoholic and non-alcoholic beverages, including specialty cocktails, classic cocktails, wine, beer, and mixed drinks, according to established recipes and resort standards.
• Provide friendly, attentive, and professional service to guests seated at the bar and throughout the restaurant.
• Engage with guests, answer questions, and provide knowledgeable recommendations regarding beverages, menu selections, and resort offerings.
• Maintain a strong understanding of cocktail ingredients, wine selections, spirits, and beverage pairings.
• Ensure consistent beverage quality, presentation, portion control, and service standards.
• Accurately enter guest orders into the point-of-sale (POS) system and process payments.
• Prepare beverages for restaurant servers while maintaining timely and efficient service.
• Monitor guest satisfaction and promptly address requests or concerns.
• Promote featured cocktails, seasonal beverages, and menu offerings.

Bar Operations & Organization

• Set up and maintain the bar before, during, and after service.
• Ensure the bar is properly stocked with liquor, beer, wine, mixers, garnishes, glassware, and supplies.
• Maintain cleanliness and organization of bar counters, equipment, storage areas, and service stations.
• Follow established opening and closing procedures, including cash handling and reconciliation.
• Monitor inventory levels and communicate replenishment needs to restaurant management.
• Properly rotate, label, and store beverage products and ingredients.
• Minimize waste through accurate pouring, portion control, and proper product handling.
• Maintain bar equipment and report maintenance or operational concerns.
• Assist with general restaurant operations and service needs as directed by management.

What are we looking for?

Responsible Alcohol Service & Safety

• Verify guest identification and ensure compliance with all applicable alcohol service laws and regulations.
• Monitor alcohol consumption and practice responsible beverage service.
• Follow all resort policies regarding alcohol handling, service, and guest safety.
• Maintain compliance with health, sanitation, and food safety standards.
• Ensure proper handling, cleaning, and storage of glassware, utensils, and bar equipment.
• Maintain a safe, clean, and professional working environment.

Qualifications

• Minimum of two years of bartending experience in a full-service restaurant, upscale dining establishment, hotel, or resort preferred.
• Strong knowledge of classic cocktails, specialty drinks, wine, beer, and spirits.
• Ability to prepare beverages efficiently while maintaining quality and presentation standards.
• Excellent guest service, interpersonal, and communication skills.
• Experience operating POS systems and handling cash and credit card transactions.
• Strong multitasking, time management, and organizational abilities.
• Ability to work independently while supporting a team-oriented restaurant environment.
• Professional appearance, positive attitude, and commitment to exceptional hospitality.
• Must meet Florida's legal requirements for serving alcoholic beverages.
• Responsible alcohol service and food safety certifications preferred or ability to obtain as required.
• Valid driver's license required.
• Food Handler and Responsible Vendor certifications preferred or ability to obtain upon hire.
• Must be available to work a flexible schedule including days, evenings, weekends, and holidays.
• Must be able work in different types of weather sometimes extreme, including high temperatures and humidity.
• Must be able to stand and walk for extended periods.
• Ability to lift, carry, push, or pull up to 40 pounds.

*Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. *

*In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. *

As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.

Compensation:

$12.00 -

$12.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.