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IHG Hotels & Resorts

Attendant Room

MA, United States

Job at a glance

Pay
$33 – $40
Employment
Full-time
Sector
Service & Trades
Posted
October 20, 2026
First found
October 20, 2026, 3:35 PM ET

IHG Hotels & Resorts is hiring an Attendant Room in MA, United States. Posted October 20, 2026.

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About the job

Role Purpose

As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in - or get a bit of last minute work done.

Key Accountabilities

  • You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests.

  • Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example.

  • Keep your supervisor updated on room service progress and alert them to any repairs needed

  • Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed.

  • Be organised - keep on top of supplies and amenities and always try to minimise waste.

  • Reunite items with owners – and log any lost and found property.

  • Look smart – wear your uniform with pride.

  • Other ad-hoc duties – unexpected moments when we have to pull together to get a task done.

  • Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping.

  • Report, turn in, and/or log all lost and found items according to established procedures.

  • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.

  • May regularly assist with deep cleaning projects.

  • May have turndown duties.

  • May assist with other duties as assigned.

Key Skills & Experiences

  • It’s a physical role and you’ll be on your feet most of the day, so fitness is important.

  • Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.

  • You’ll might need to bend and kneel to complete some activities.

  • Literacy skills - reading, writing and basic maths skills.

  • Flexible attitude to shifts – you may need to work nights, weekends and/or holidays.

Additional Information

  • Job Identification: 169802
  • Job Category: Hotel-Operations
  • Posting Date: 2026-10-20
  • Job Schedule: Full time
  • Locations: 510 Atlantic Avenue, Boston, MA, 02210, US ()
  • Hiring Salary: USD 32.95 - 40.00