Massage Therapist-PT

About the job

Provide each guest with excellent customer service, massages, and body treatments. Responsible for performing quality massages and body treatments in accordance to spa service standards.

Responsibilities

• Offer the highest level of personalized service while maintaining a positive, enthusiastic, helpful, and professional attitude with all guests and team members.

• Initiate and engage in conversations in a professional and friendly manner

• Administer expert massage and body treatments for various purposes and needs and in the specific time frame given.

• Provide consistent professional treatments as directed in training classes and accepted certification practice.

• Properly care for equipment and products used

• Communicate and describe in an articulate manner the spa offerings

• Compare and contrast the different services on the menu

• Recommend and up-sell services at the spa facility on property

• Handle guest questions and concerns with professionalism and courtesy

• Respond to guest requests immediately, accurately, and appropriately

• Understand the importance of and committed to continuing education

• Works unsupervised for extended periods

• Uphold all protocols for set-up and cleanliness of treatment rooms.

• Understand that as a representative of the Spa they will maintain a healthy appearance and a positive attitude

• Maintain a clean, safe, stocked and well-organized work area. Including extensive in-between client cleaning procedures.

• Maintains well maintained spa appearance, cleanliness and ability to work entire shift in a mask as directed.

• Comfortable around guests who may be in a state of undress

• Perform other tasks assigned by Manager or Assistant Manager.

• Ability to trouble shoot and problem solve problems in fast paced environment

Qualifications

• Two years’ massage therapy experience at a resort or high-level country club

• Proper training and certificates for service provided.  (Must be able to produce certifications upon hire.)

• Highschool diploma or equivalent.

• Experience in administering treatments to male and female guests in a professional manner.

• Understand and follow Blood Born Pathogen procedures

• Excellent, reading writing and oral proficiency in the English language

• Must be able to operate office equipment such as computers, online booking platforms, printer, and two-way radio.

• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.

Wage: Commission based plus tips

ADDITIONAL REQUIREMENTS

• Due to the nature of the hospitality industry, team members may be required to work varying schedules, weekends, and holidays to reflect the needs of the facility.

• Must be able to stand up to 9 hours per day Length of time of these tasks may vary

• Able to lift 15lbs occasionally.

• Requires grasping, writing, standing, sitting, walking, repetitive motions, listening, hearing ability and visual acuity.

• Fast paced environment

• Multiple tasks to be handled under time constraint.

• Must be able to handle a heavy business volume, and sensitive s

Additional Information

• Job Identification: 90850
• Job Category: Hotel Operations
• Job Schedule: Part time