Service Associate, Full Time - Glendale

About the job

Our Brand

Bloomingdale’s has pushed boundaries, defined trends and made style a source of joy and personal expression for 150 years. Ask anyone who works here the secret to our longevity, and you’ll hear the same thing: it’s unequivocally our people. We listen to them. We respect them. We appreciate them. We welcome and embrace their diversity of background, thought and opinion while having a lot of fun along the way. After a century and a half, we’re proud to still be a work in progress, iterating and adapting to a fast-changing landscape, while maintaining core values that put our people first.

What We Can Offer You

• Performance and Referral bonus opportunities

• Merchandise discounts

• An inclusive, challenging, and refreshingly fun work environment

• Empowerment to perform impactful work with tangible results

• Employee Assistance Program (mental health and financial literacy resources)

• Colleague Resource Groups (CRGs), give-back/volunteer opportunities

Job Overview

The B-Helpful Professional is highly energetic and engaged, serving as a “go to” resource for our customers and associates throughout the store. To deliver our mission statement to be like no other store in the world, our B-Helpful Professional possess speed, attention to detail, collaborative spirit and teamwork to drive an easy and fun shopping experience for our customers. The B-Helpful Professional manages an in-store service hub and provides a quick, seamless and efficient process to assist customers with their Buy Online Pick-up in Store orders (BOPS), processing easy returns, providing tourism information and facilitating the booking of appointments for various in store services.

Essential Functions

• Create an in-store easy seamless and fun experience through greeting and engaging all customers and providing a genuine and friendly interaction

• Embrace and be proficient with technology

• Participate in the merchandising and operational requirements of the role

Qualifications and Competencies

• Candidates with a High School Diploma or equivalent are encouraged to apply

• No experience required

• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers

• Resourceful and able to adapt quickly to changing priorities

• Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities

• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Essential Physical Requirements

• Position requires prolonged periods of standing/walking around store or department

• May involve reaching, crouching, kneeling, stooping and color vision

• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

• Frequently lift/move up to 25lbs

Bring your creativity, energy, and ideas to the Bloomingdale’s team – Apply Today!

This job description is not all inclusive; additionally, Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. – including Macy’s, Bloomingdale’s, and Bluemercury – is an equal opportunity employer, committed to a diverse and inclusive work environment.

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Additional Information

• Job Identification: REQ_819693
• Job Category: Stores
• Posting Date: 2026-10-21
• Job Schedule: Full time
• Locations: 103 S Brand Blvd, Glendale, CA, 91210, US ()
• Commission Eligible: No
• Benefits: https://hr.macys.net/csw/u/pub/pdfs/15037.pdf
• Salary Range Minimum: 17.25
• Salary Range Maximum: 23.62
• Pay Basis: Hourly Rate*
• Additional Information: * based on job, location, and schedule
• Recruiting Type: ORA_HOURLY
• Location Country: US
• Location City: Glendale
• Location State: CA
• Location Postal Code: 91210
• Business Unit: Bloomingdale's