Concierge (Full-Time)

About the job

Join our Guest Services team as a Concierge at Grand Hyatt Indian Wells Resort & Villas, a premier luxury destination in the heart of Greater Palm Springs. Surrounded by the stunning desert landscape of Indian Wells, Grand Hyatt Indian Wells Resort & Villas is redefining luxury hospitality and creating exceptional experiences for guests. As a Concierge, you will play an integral role in delivering personalized service and memorable experiences that reflect the resort’s commitment to excellence.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.  Concierges are responsible for answering questions, giving direction and making detailed reservations or recommendations.  This position requires knowledge of hotel services, local events and venues and transportation options.  This offers the opportunity to engage in casual conversation and to indulge special requests.

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The pay rate for this position is $19.00-$21.00 hourly. This is the pay rate for this position that the Grand Hyatt Indian Wells reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards.  Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

View our Virtual Reality Experience to spend a ‘day in the life’ of a hospitality professional at a full-service hotel.

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.