Surveillance Officer (Caesars New Orleans)

About the job

The Surveillance Officer protects property/company assets and maintains integrity of the company using clandestine surveillance operations.

Responsibilities

• Maintains surveillance on designated areas and activities.

• Records irregular activity as required.

• Operates all surveillance equipment, including, but not limited to DVR’s, monitors, switches, computers, controllers, and cameras as assigned.

• Provides CCTV (closed camera television) and personal observations of all departments and applicable job functions to assure that all company policies and procedures are met with compliance.

• Presents oneself as a credit to Caesars and encourages others to do the same.

• Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.

Qualifications

• High school diploma or GED is required.  Some college preferred.
• Must have excellent Math Skills
• Must have a desire to learn broad knowledge of games and casino rules, procedures and administration.
• Must have a desire to learn camera equipment and methods of operation and recording as required.
• Must be able to identify those cheating methods, and other irregular activities.
• Must be able to successfully pass written and/or oral tests on a periodic basis, displaying knowledge of all facets of the Gaming Operation as well all regulatory after training periods.
• Must be able to get along with co-workers and work as a team.
• Must present a well-groomed appearance.
• Highest level of integrity, ethics, & trustworthiness are required.
• Excellent interpersonal, verbal, and written skills are essential.

Additional Requirements:

• Must be able to maneuver to all areas of the casino.

• Must be able to sit or stand for long hours observing numerable CCTV screens.

• Must be able to work and maneuver in close quarters.

• Must be able to see and also remember the specific details of incidents and persons.

• Must have the manual dexterity to operate the following equipment: DVR’s, monitors, switches, computers, controllers, and cameras.

• Must be able to give court testimony when necessary and write detailed reports.

• Must be able to bend, stoop, reach, kneel, twist and grip items when necessary.

• Must be able to respond calmly and make rational decisions when handling guests' demands in a fast pace environment.

• Excellent vision (including peripheral) is needed to protect the games.

• Must be able to read, write, speak, and understand English.

• Must be able to respond to visual and aural cues.

GAMING PERMIT: Non-Key

About Us

Caesars New Orleans Casino & Hotel earned recognition as a City Business “Best Places to Work” honoree and was named “#1 Large Employer” in the New Orleans area by the “Times-Picayune” Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests.

Caesars New Orleans Casino is a Caesars Entertainment company. Our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”.  If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

Additional Information

• Job Identification: 91286
• Job Category: Security and Surveillance
• Job Schedule: Full time