Door Attendant

About the job

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

The Door Attendant serves as a welcoming first point of contact for patients, visitors, and guests while supporting safe, efficient access to Mayo Clinic facilities. This position provides hands-on patient mobility assistance, transportation coordination, wayfinding, patient flow support, and traffic and pedestrian management within designated arrival and departure areas. Door Attendants independently assess changing operational and safety conditions, coordinate vehicle and pedestrian movement, maintain patient loading zones, and support emergency vehicle access. The role requires direct assistance to patients with varying mobility and medical needs, including safe transfers to and from vehicles utilizing equipment such as Hoyer lifts, electric step stools, and other patient movement equipment.

Door Attendants are trained to recognize emergent situations, initiate appropriate emergency response procedures, and serve as a critical point of contact until clinical personnel arrive. They also use the Plummer Chart Electronic Health Record and other approved Mayo Clinic systems to support patient arrivals, departures, appointment navigation, transportation arrangements, and coordination with clinical and operational teams while maintaining patient privacy and information security. Through continuous situational awareness, effective communication, sound independent judgment, and exceptional service, door attendants contribute directly to patient safety, accessibility, and a positive arrival and departure experience.

Qualifications

A high school diploma/or equivalent or higher education is required. Previous hospital or clinical experience is preferred. Must be able to work independently. Requires good communication, telephone, and human relation skills to interact with patients, guests, and staff. Strong problem-solving skills are necessary. Must be able to adapt to unpredictable situations and stress. Works varied hours which may include days, evenings, days/evenings, holiday, and weekends, with rotating days off.

Must have a valid driver's license and an excellent driving record.

This vacancy is not eligible for sponsorship/we will not sponsor or transfer visas for this position.  Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Exemption Status

Nonexempt

Compensation Detail

$20.00 - $26.44 / hour

Benefits Eligible

Yes

Schedule

Part Time

Hours/Pay Period

40

Schedule Details

Week 1: Off Week 2: Wed: 10:30am-7:00pm Thurs: 10:30am-7:00pm Fri: 10:30am-7:00pm Sat: 10:30am-7:00pm Sun: 10:30am-7:00pm Mon: Off Tue: Off

Weekend Schedule

Every other weekend.

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law".  Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter

Jackie Mckay